Assisting Hands Home Care Frederick's Online Review Report Card

Assisting Hands Frederick took care of my parents for over 4 years. From just day work to round the clock coverage when my Mom was in Home Hospice. All the aides were thoughtful, caring, and compassionate. For which I am truly grateful. The staff and office personnel were very easy to talk with and handled any issues that arose with respect and professionalism. I appreciate all everyone did for my parents and family. I highly recommend using them.

Needed help after joint replacement surgery. Hired Assisting Hands and was quickly set up with lots of nice women who helped with everything,. Laundry, dishes, pill reminders, meal prep and meals, and they did it all with smiles and encouragement. The office staff communicated well and was a pleasure to deal with. I truly appreciate all of the staff and how much they cared. They even checked on me after services ended to make sure I was still doing ok.

Quick too respond and provide, just was a bit costly for us long term.

I used Assisting Hands for my sister who had been hospitalized for 5 months before she moved in with me and my husband. I had spoken to 3 Health aide providers services. I liked them immediately. We used their services for 4 months and they were always responsive to our needs and schedule. They were great at providing schedules and any changes in a timely fashion. They provided daily notes from the providers. The providers that worked with us were attentive and caring. We could not have been happier with them’

Holly/Assisting Hands came through when we needed them. Kind, professional, administratively sound, patient-we couldn't ask for more or think more highly of them than we do.

Professional, helpful, kind, patient, administratively sound-Holly is solid gold. Their only desire is to be of service and their fees are reasonable and fair. I couldn't think more highly of them than I do.

I will be forever grateful to Assisting Hands for the compassion and extraordinary care they provided my mom and our family during the most difficult time of our lives. My mom was in the final stages of stage 4 kidney cancer and needed full-time care. From the initial evaluation through her final days, the owners Jodee and Troy Rudy were kind, attentive, and clear about care options and costs. Holly in the office was always knowledgeable, responsive and helpful. The CNAs (Louise, Jackie and Christine) were truly incredible—patient, compassionate, and deeply respectful of my mom’s dignity, even during long nights when she needed constant assistance. Knowing my mom was so lovingly cared for allowed my brother, daughter, son and me to be present as her children/grandchildren, not just exhausted caregivers. Assisting Hands brought us peace of mind, and I wholeheartedly recommend them for home care service or end-of-life care. Everyone at Assisting Hands went above and beyond our expectations.

Assisting Hands was the perfect choice when I needed someone to stay with my mom for a weekend. My mom had been hospitalized with a bad case of the flu and after she was home she needed a lot of help. She has mild dementia so I was staying with her while she recovered. I had plans to be out of town for a weekend, but was not comfortable leaving my mom alone. Jackie and Hannah from Assisting Hands stayed with my mom and helped her with medication reminders, getting dressed, meal preparation, and anything else she needed. They gave me such peace of mind when I couldn’t be there. And Holly and Melissa bent over backwards to get my account set up quickly. Every aspect of my experience with Assisting Hands was wonderful! Highly recommend!

They were a huge help with navigating and explaining the process of setting up home care for our mom. Great at communicating by phone, text, and email/app. Had wonderful nurse and aides scheduled within days!

I have used their service for both my father (two years ago) and my mother before she passed a month ago. Assisting Hands was a godsend for caring for my mother with Alzheimers at home for a year and a half. I never had to worry about not having coverage if our regular caregiver was unable to make it that day. They gave me professional advice and made sure my mother was getting the best care, by myself included. It was reassuring to have their expertise. Joyce, our regular caregiver, was compassionate, patient and soothing for my mother. My mom was really comfortable with her and that meant the world to us. The office and nursing staff, Holly and Melissa, were so efficient and caring. I can't recommend this place enough.