Better Smiles Family Dental's Online Review Report Card
Better Smiles Family Dental
4.6
Average Star Rating
30
Total Reviews
3
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Better Smiles received 90.0% positive feedback, with patients praising the friendly staff, professional demeanor, and the gentle care. However, 10.0% of the feedback was negative, primarily citing long wait times, painful X-ray procedures, and poor communication. Overall, the practice is appreciated for its compassionate approach but could improve time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Better Smiles Family Dental's Reviews
I'm mentally ill and they were respectful
Reviewed On Google
Dr. Florentino is the best dentist I've had! She took the time to explain everything she was doing and outlined a care plan! I'm happy to have found her and the practice. The staff were equally great! From the time that I called in to schedule an appointment, they were professional and courteous! I highly recommend this group!
Reviewed On Google
Limpio, el personal es amable y te atiende a tiempo siempre puntualmente. Som cuidadosos con hacerte sentir bien y comoda. Gracias, si lo recomiendo
Reviewed On Google
This place doesn’t work hard to accommodate their patients. They rather turn them away.. I had a visit. Dentist told me that it wouldn’t be a good fit because I had problems with the x-rays. You would think they would try to accommodate the best way possible..The dentist proceeds to say I would need 28 pictures. I’ve never had 28 pictures took ever for x-rays ..I’ll take my Services elsewhere. Sure, no problem..Then the girl that were taking the x-rays seemed inexperienced..she was placing them incorrectly. Then kept saying close your mouth is not placed correctly for me to close my mouth.. I’ve had so many x-rays done. she got an attitude. Went and told the Dentist whatever she told her.. place extremely tiny if you’re looking for somewhere that’s going to be patient and work with you.This not the place. receptionist didn’t even say anything once I was leaving, no have a good day. Thanks for coming. Nothing terrible.
Reviewed On Google
This dental practice is the best I have ever experienced in my 50 years. From when I called in to make a new patient appointment (the nicest most friendly person ever) to the dental assistant to the doctor-they were all so kind and professional. This small practice got me in within a week and then gave me the best cleaning ever without any pain. They then introduced me to a fluoride treatment (no dentist hade ever mentioned this ) which is done annually to fend off cavities. I am actually excited for the next visit in 6 months. My gratitude to all of you!!!
Reviewed On Google
My first visit was yesterday and I highly recommend this office. Everyone was very nice and professional and took the time to make sure all my questions were answered and took the time to make sure the X-rays came out perfect and also a thorough exam to make sure I got the best treatment plan. The office is also comfortable and decorated nicely
Reviewed On Google
I came in for a filling and to start Invisalign . From start to finish the office experience was amazing! Dr. Florentino and staff were very knowledgeable and the procedure was painless . I am so thankful I can finally eat where I lost my filling on my upper left and so excited to start my orthodontic treatment! I have had so much dental anxiety over the years and the ladies at the office made me feel so comfortable and at home making me laugh and feel better about my smile .
Reviewed On Google
At first I did like the office. The receptionist and nurse are phenomenal. However, the dentist drilled a hole in my daughter’s front tooth and told her it was supposed to be there! She also took off a bracket that was supposed to remain on her teeth. Why?? I just went for a scan for Invisalign and I’m still in pain after a SCAN!!! I was gagging for a good 3-4 seconds before i had to push her hand away. I had to get up and leave! would definitely not recommend this so called dentist!!. It’s a shame that her office staff staff is so sweet and she is not.!!
Reviewed On Google
Definitely one of the best dental offices I have been to; the staff is nice and welcoming. I was worried at first because I have a small mouth and tend to struggle with x-rays, but the assistant was very patient and understanding and made sure that she did her best to keep me comfortable. The dentist is super gentle and does a great job! Had a cleaning and fillings done, and my teeth have been doing great!
Reviewed On Google
I recommend Better Smiles to anyone who needs dental work. They are so polite and professional. Very caring and advising on your needs. They are affordable and if needed they work with you on a payment plan. Most of all, they take a lot of different types of insurance. 👍👍
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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