Bonnie Fitleberg Md's Online Review Report Card

Very professional - I had a serious condition and she wouldn't stop looking until we found the issue. I'm sure she saved my life. Her replacement was not up to the task.

The front receptionists and the office management have poor customer service experience. I was mistreated more then twice on different occasions. I was misjudge and define by how I talk, and express myself.

I’ve seen Dr. Fitleberg several times. What I like about her and makes her a good doctor is that she listened to me and in the time she spent with me, I felt that she was there 100% for me. There was empathy and there was true dialogue. She also has a good sense of humor!

Dr. Fitleburg and the staff are top notch. Thorough exam, and a friendly and concerned staff of administrators.

My husband had an appointment last week and waited so long that they asked him to reschedule. Today he had a 9:15 am appointment. He arrived 15 minutes ahead of time as they asked and waited over two hours to see the doctor. Ridiculous!

Too much confusion at that office. No one ever really knows what is going on. Tried to treat me for another patients condition. Confusion over lab tests. I think I actually saw the Dr 2x out of all my visits.

Detailed oriented and friendly

Dr. Fitleberg is a great doctor that listens and looks for root cause. Don't see Dr. Fitleberg if you expect quick prescriptions or agreement with self -diagnosis. She knows her stuff and will talk you through appropriate treatments. I have been seeing her for three years and hopefully 30 more.

Don't be in a hurry when you see her--she will make you wait a long time and it is hard to get an appointment with her. She listens and takes the time to discuss things with you, but is sometimes 'tone deaf' to monetary and insurance needs. She recently prescribed a $3000.00 treatment for something that she also said was optional to treat. I had to call back to see if there was something that was generic and cheaper, but it took a lot of time and effort to accomplish this additional step. I will probably continue to see her because her office is in a convenient location until I find a better option.

I had seen her when she was in practice at Kaiser, expected the same treatment when she moved to private practice. Loved her at Kaiser am not happy at all with Private Practice. You cannot talk to her when you call in, you have to talk with her nurse who is always in a hurry and doesn't listen to what you are saying and doesn't bother asking for clarification. I had a persistent illness for 4+ months and saw her as well as Urgent care multiple times. Ended up going to the ER when I couldn't breathe, she kept telling me my problem was my weight, which didn't turn out to be the case. I am currently working with a Pulmonary doctor determine what is in my right lung, it was found via an xray and CT Scan in the hospital, ended up staying 2 days in the hospital to get my breathing problem under control. Could have saved months of being sick and money going to doctors, hope that the time wasted doesn't create a long term treatment for me. Also, am not impressed with the PA in the office, they always try to slough you off to see her. It is really sad that someone I loved at Kaiser is so bad now. I would not go to the Urbana office of FPCA