Brightstar Care's Online Review Report Card
Brightstar Care
4.9
Average Star Rating
41
Total Reviews
6
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
BrightStar Care received 97.6% positive feedback, with patients praising the nursing staff's compassionate care, professionalism, and responsiveness. However, 2.4% of the feedback was negative, citing occasional scheduling issues. Overall, BrightStar Care is valued for its exceptional patient-centered service, yet it could improve consistency in staffing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Brightstar Care's Reviews
Kaitlyn was a super nurse today with my daughter. Very kid friendly and very accommodating to us. If I could give a million stars I would. I am so grateful that she could do my daughters infusion today.
Reviewed On Google
I am giving BrightStar 5 stars based on our wonderful experience with April. April has been my son’s nurse for almost a year, and she has made such a positive impact on his treatment journey. Treatment days have become something he actually looks forward to because he knows April will be the one caring for him. April is always happy, patient, understanding, and compassionate. She is easy to talk to and truly cares about my son’s well-being. Her kindness and dedication have meant so much to our family. We have grown to love and respect her deeply, especially because of the incredible care she gives my son. If I could give April 10 stars, I absolutely would. BrightStar earns 5 stars because they employ someone as exceptional as her.
Reviewed On Google
Our family appreciated the expertise and speedy availability of BrightStar nurse Ija, who cared for our mom at Sunrise Senior Living. Ija distinguished herself via her assertiveness and observational skills in addressing issues otherwise unbeknownst to us. Ija is polite, personable, friendly and always presenting with a smile...totally on time and dependable in every respect. We highly recommend BrightStar and Ija and will recommend them in the future where appropriate. Thank you!
Reviewed On Google
I have had the absolute pleasure of having Carlina as my caregiver after my open heart surgery, and I truly cannot say enough wonderful things about her. She is incredibly sweet, kind, dependable, and deeply empathetic. Carlina has always been willing to help in any way possible, and her positive attitude and gentle demeanor have been such a blessing during a very difficult time in my life. She has also cared for my animals with so much love and attention, treating them as if they were her own, which meant the world to me. I highly recommend Carlina, as well as BrightStar, for their exceptional services. They took the time to match me with the perfect caregiver for my needs. Thanks to Carlina’s support, my recovery has been so much smoother, and I felt truly cared for every step of the way. I am beyond grateful for the difference she has made during such a challenging time.
Reviewed On Google
Provided amazing care, My nurse April worked around my hectic schedule and made sure my wound vac was changed as scheduled
Reviewed On Google
After 34 days at the hospital ICU my dad is finally at home . We had the pleasure of having April of coming to our home. She was very professional and pleasant to have . She went over instructions and helped with getting us aquainted to his new IV meds she made sure all questions were answered . She made the whole transition very easy !
Reviewed On Google
Kaitlyn has come to my home several times after my knee surgeries. She is wonderfully kind and professional, and we are grateful to her for taking such good care of me.
Reviewed On Google
Great nurses & very flexible care. April has been fantastic. She has excellent attention to detail & safety.
Reviewed On Google
April my nurse has shown me so much insight for my infusion but she and the Brighstar team have medically helped me beyond just my infusions.
Reviewed On Google
April my infusion nurse is awesome.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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