Frederick Dental Suite's Online Review Report Card
Frederick Dental Suite
4.9
Average Star Rating
138
Total Reviews
3
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
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Review Summary
Sherman Smiles received 98.6% positive feedback, with patients praising the friendly staff, professionalism, and caring dentists. However, 1.4% of the feedback was negative, primarily citing unprofessional behavior of the front desk staff. Overall, the practice is acclaimed for its excellent dental care, yet it could enhance front desk interactions.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Frederick Dental Suite's Reviews
I’m one of those people who has been terrified of going to the dentist. Dr. Yun and his whole staff were so compassionate and understanding. More importantly, took away those fears with their expertise and gentle approach. I am relieved to have found a dentist that I can feel confident and comfortable with. A great team of people and excellent service all around! Thank you to Angie for your smile and putting me at ease when I walked in the door;Katie for a gentle, pain free cleaning and understanding nature;Katlyn for holding my hand and excellence in every way.
Khushali was my hygienist and she performed the most gentle yet thorough cleaning of my teeth and gums. Past experiences with other dental hygienist at other local dentist offices have been rough and painful. Especially when performing gum health probes that have been sooo painful. Khushali was extremely thorough and informative about the health of my teeth and gums. I left there with a clean healthy and pain free smile on my face.
I had my first visit this morning at Frederick Dental Suite and it was the best experience I've ever had at a dental appointment! From start to finish, I felt very cared about! Angie greeted me like a friend I've known forever; she is so sweet and helpful in every way! My hygienist, Jessica, is amazing and kind; she was careful and thorough and thoughtful. And Dr. Yun is wonderful, so personable and professional at the same time. He and Jessica explained everything I needed to know, and Jessica and Angie got me all set up for next steps. I'm so appreciative and so glad I found this fantastic practice!
First time going back to Frederick Dental Suite since Dr Sherman and Mary have retired. I will say that the customer care has not skipped a beat. Angie is a follow up queen at the front desk and she genuinely loves her job. Jessica is a fantastic addition to the team. She was personable, knowledgeable and just a bubbly personality. Dr Yun is the definition of a professional. Came into my room and greeted me with a smile and a firm handshake and went over my plan. Super thrilled with how my visit went and excited for my next appointments.
When I needed some dental work urgently done, Dr Yun took very good care of me. Dr Yun and his office staff were amazing from the moment I walked through the office door. And if you get anxious going to a dentist, then Dr Yun’s gentleness and quiet humming will certainly help put you at ease. I will highly and gladly recommend him to my friends!!
Dr Yun is literally the best dentist you will meet in your life! He is genuine and really cares about his patients. His bedside manner took away all my dental anxieties. He took the time to explain when I had questions, and didn’t make me feel silly for not knowing certain things. I would HIGHLY recommend Dr Yun! He has my full trust from now on!
Dr Yun is really amazing! Great staff, really nice environment!
My visit at Frederick Dental Suite was very professional. Dr. Yun is very patient he’s knowledgeable and will explain everything to you in detail. Will getting your dental work done he is really gentle. I highly recommend this practice.
Dr. Yun is a wonderful dentist!! He takes the time to explain the work that’s needed and is patient. When he hums during my treatment, it makes me feel that I’m in the right hands.
My experience with Sherman Smiles was unfortunately marred by the unprofessional behavior of the front desk receptionist. When I called to schedule an appointment, she was rude and condescending, showing little interest in addressing my questions or concerns. Instead, she focused solely on whether I had insurance, refusing to provide clear answers to even the simplest inquiries. This lack of courtesy and willingness to assist left me feeling undervalued as a potential patient. Based on this interaction, I would hesitate to recommend Sherman Smiles to others. A positive patient experience begins with respectful and helpful communication, which was sorely lacking in this case.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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