Frederick Primary Care Associates - Physical Therapy's Online Review Report Card
Frederick Primary Care Associates - Physical Therapy
3.6
Average Star Rating
143
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Frederick Primary Care Associates garnered 65.0% positive feedback, with patients highlighting the friendly staff, excellent care, and knowledgeable providers. Meanwhile, 35.0% of the feedback was negative, mainly citing rude receptionists, incompetent administrative staff, and long wait times. Overall, the practice excels in delivering compassionate medical care but needs improvement in administration and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Frederick Primary Care Associates - Physical Therapy's Reviews
Their billing is very aggressive. FREE annual wellness appointment usually results in an additional charged visit. "Long Visit" charge is also being used so check your time. Recent changes in practice seems to put business/financial considerations first. We have been with Ballanger location a long time but as they change, we may have to change also.
All of the staff at the Solarex Court location are friendly and truly care for your health and wellness.
I've been a patient with FPCA since 2002, but recent changes they've made in their billing have pushed me to leave. After my routine annual physical (which is 100% covered by my insurance BC&BS) I was sent a bill for $210. I pulled the bill from their portal and there was no detail as to what the charge was for. I contacted FPCA via their portal and asked for a detailed bill which took a couple of tries. After reviewing the billing, I still couldn't understand why I had a bill for my annual physical which is 100% covered. So, I spoke with someone in FPCA billing, and I was told that since a regular prescription I take every day was refilled during my visit, this constituted as an additional visit. In all the years I have been going to them, I have never been billed for an extra visit for the doctor entering a prescription refill for me, and I wasn't told during the visit that I would be charged for two visits. I find this HIGHLY DECEPTIVE. I cannot recommend FPCA and I will be looking for another provider outside of FPCA.
Amazing practice. Friendly and caring.
I have been feeling poorly for two weeks. Yesterday morning I called in to the Walkersville office to see if I could be seen as I didn’t want to go another weekend feeling so bad. Robin asked questions and set me up with a 2:00 appointment. When I arrived I was taken directly to a room and after a short wait I saw Lauren. She asked what was going on, did an examination and agreed medicine would help at this point. I am looking forward to feeling better.
I hadn't even gotten to make an appointment because the receptionists are disgustingly rude and of no help! not only do they suck but they also don't update their doctors logs because they still have doctors "available" even tho they've retired and you can't get an appointment with them. there was 1 receptionist who was helpful the other was absolutely rude when I called back and got smart with me when all I did was ask a follow up because the earlier receptionist had given me wrong information. Please do NOT give these "professionals" (if that's what you can call them) your business.
I had an appointment with Dr. Nicole Baruch Myer, D.O. at Frederick Primary Care Associates on September 12, 2025. I'm a 50-year-old male with a significant cancer history (skin, prostate, pheochromocytoma) and high risk factors. I clearly requested basic blood-based screening labs (e.g., CBC, CMP, PSA, etc.). In my experience, Dr. Myer repeatedly said she did not understand my request and suggested I see other specialists instead. I left without any labs ordered. When I reviewed the visit note the next day, it stated that they "do not screen for cancer via blood test." Given my history, that statement and the refusal to order even baseline labs were alarming. In my opinion, this reflected poor listening and substandard care. I left feeling unheard and will be seeking care elsewhere.
Highly recommend! I completed six months of physical therapy here after a back injury from a car accident. Since I had no prior PT experience, I wasn’t sure what to expect, but I couldn’t be happier with the care I received. The office staff was always friendly, helpful, and accommodating, which made scheduling and visits stress-free. I worked with both Ryan Johnson and Lisa Houck, and they were fantastic. They are not only extremely knowledgeable but also took the time to really understand my pain, adjust my treatment plan as I progressed, and explain each step along the way. I began this journey feeling a bit apprehensive, but I’m finishing with confidence, a better understanding of my body, and the tools I need to manage any changes moving forward.
I called on Monday to have lab order sent to lab corp for my bloodwork on Friday. I had 8:15 appointment with lab and once again whoever I spoke to in the office of Frederick Primary Care Associates, Solarex Ct. Failed to do their job. When I arrived at the lab they did not have the order. I had to go next door to my doctor's office only to find out they never sent the order, this is the second time this has happened. After sitting in the doctor's office for 45 minutes I finally got the lab order. Absolutely no excuse for this incompetence and people not doing their job. Tired of different things that have happened with this office.
I Frederick primary care on June 16, 2025. The office closes at 8 o'clock and I got there about 7.55pm . I am very sick. I needed to see a doctor, but the receptionist decided they were be doctors for tonight and say I can't see a doctor. I always thought that if you go office and the door is you can get in and see one. They were very, very nasty the receptionist crew. Even had to go to tell me that the doctor couldn't see me because he has to get up at 7 o'clock in the morning. I am because she also stated that she loves it when people feedback. Somebody need to look into this and speak to those receptionist because the doctor is on duty all the time we need it. They are receptionist, not doctors or nurses. This is at Ballinger Creek Frederick primary care. I've never been turned down by a office in my life.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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