Maryland Oral Surgery Associates's Online Review Report Card
Maryland Oral Surgery Associates
4.6
Average Star Rating
371
Total Reviews
41
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Maryland Oral Surgery Associates received 91.6% positive feedback, with patients praising the professionalism and friendliness of the staff and the smooth, painless procedures. However, 8.4% of the feedback was negative, primarily citing billing issues and rushed procedures. Overall, the practice is commended for its quality care but needs better financial transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Maryland Oral Surgery Associates's Reviews
Everyone was friendly and very knowledgeable and my experience was very pleasant.
Squeezed me into full schedule to extract tooth that was causing inflammation and pain. I was attended to in short order by very friendly faces all along the way from phone attendant to surgical asst and Dr Hoffrichter
They took my wisdom teeth out. They were kind, answered my questions, and did a great job.
I had several extractions and was treated with respect kindness and dignity. Highly recommend MOSA
Came here to get my wisdom teeth removed, as well as two molars. Bedside manner was wonderful, explained everything well. Highly recommend!
My step son is having his wisdom teeth removed today and the entire procedure is covered by insurance except the anesthesia which is a 250$ payment. My step son and his mother drove an hour for his procedure today and his mother had 150$ and she asked me for the rest. I told her i couldn’t send it til the banks opened at 8 and of course his appointment was at 8 and instead of being understanding to their predicament and accepting 150$ and taking my son to prep him for the surgery knowing with in minutes I was sending his mother the 100$ difference they told her he would have to be rescheduled and payment in full. So here is a doctors office living well in the upper middle class lifestyle and no doubt had zero interest or empathy with my son and his mother’s situation. That to me says a lot about the character of an office. Other than ignorance there’s no reason why they couldn’t have started this procedure which was the extraction of 4 wisdom teeth. Insurance was paying the entire procedure out of pocket was the anesthesia. Of which she had 150 of the 250. Now luckily I was able to send the difference with out everything falling apart but this office is just example of why this country is so screwed up. This office didn’t even attempt to want to show any type of empathy but that doesn’t mean the procedure won’t go well. And maybe the procedure gets 5 stars. Then I can raise my average to 3 stars and leave it in managements hands to deal with the weak link in their system
When I learned I needed an implant for my tooth #30 after the failure of an old, unrecoverable root canal, my anxiety immediately spiked. It brought back the same unwarranted worry I’d felt before the original root canal years ago. I began asking friends for referrals and researching local oral surgeons, and at every turn one name kept rising to the top: Dr. Mark Hoffrichter of Maryland Oral Surgery Associates. My first impression came from the front office and staff — and it was excellent. Instead of the typical tense waiting room and the dreaded stack of 15 pages on a clipboard, everything was streamlined and automated. The staff was warm, friendly, and genuinely helpful. Once I was called back, the experience continued on the same positive note. After a quick set of x rays, I was brought to an exam room where Dr. Hoffrichter’s assistant reviewed my situation and discussed tooth #30 with me. Shortly after, Dr. Hoffrichter entered with a smile and continued the conversation. His examination confirmed I was a good candidate for an implant. He explained that the process typically involves two sessions with about four weeks of healing time. I could begin immediately or schedule for later. I chose to start that day, beginning with a clear, detailed discussion of the procedure, expectations, Q&A, and additional electronic imaging. The second session, held the following week, involved removing tooth #30 and placing the titanium implant. Dr. Hoffrichter mentioned that most patients tell him the procedure is far easier than expected — and he was absolutely right. The only discomfort I felt was the brief “bee sting” of the novocaine injection. The entire procedure was quicker and more comfortable than I imagined. I highly recommend Dr. Mark Hoffrichter for any oral surgery needs. His expertise, his staff, and his state of the art office are truly exceptional. John M. Best Frederick, Maryland
The whole experience was quick, fast and painless. I got 3 of my wisdom teeth removed and the process only took around 1 hour.
I love this office I was super nervous about my wisdom teeth extractions and everyone was very accommodating and friendly. Dr. Mark and his staff was fast and friendly and understanding and explained the process every step of the way.
I went in for tooth extraction, it was the best experience ever. The Dr. was patient and kind which makes the procedure calm and pain free.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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