Silver Psychotherapy's Online Review Report Card
Silver Psychotherapy
3.9
Average Star Rating
37
Total Reviews
1
Recent Reviews
1
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Silver Psychotherapy received 73.0% positive feedback, with patients praising the professional, compassionate staff, competent therapists, and the supportive environment. However, 27.0% of the feedback was negative, primarily citing poor communication, medication refill issues, and erratic practice management. Overall, the practice offers excellent mental health care, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Silver Psychotherapy's Reviews
Left this place with more mental health issues than when I had started with them.
Look elsewhere. This owner is an un-empathetic, money loving, person who doesn’t care about her clients.
I have seen MANY therapists, psychologists, prescribers, and doctors over the past 13 years, but I have never experienced the level of support and care that I receive from my therapist Janely and my prescriber Joe. Both have been a lifeline for me in navigating my mental health. Janely creates a safe, non-judgmental environment where I feel truly heard and understood. Her compassion and insight have made a tremendous difference in my healing, and each session leaves me feeling more empowered in managing my mental health. Joe, my prescriber, has been equally incredible. He takes the time to listen to my concerns and makes sure I’m comfortable and informed with every step of my care. His dedication to both my physical and mental well-being is unlike anything I’ve experienced before. After years of searching for the right support, I finally feel like I have a team that genuinely prioritizes my well-being. If you are looking for compassionate, dedicated professionals, I can’t recommend Silver Psychotherapy enough!
Our daughter has sees Andrew. He has been a life changer for her! To see her growth and abilities to use the resources she has learned in is incredible! He is kind compassionate and honest! We will forever be grateful for him!
I love working with Ashley Lester and all of the practitioners at Silver Psychotherapy. Everyone has been incredible attentive, organized and compassionate when working with my family.
I have Ashley Lester and she is freaking awesome! I am extremely comfortable with her and that says something!!
Becky Grossman is a wonderful therapist. She is eclectic in her therapeutic approach, nonjudgmental, authentic and culturally humble. I have recommended her numerous times to friends and colleagues and cannot recommend her highly enough. Sarah Gumpert is a compassionate and knowledgeable provider. She always listens, provides psychoeducation so you understand what you're on, and is prompt with med requests or questions sent via patient portal.
go elsewhere
I am very unhappy with the way that they ignored refill requests multiple times. Poor communication IMO. We will be going elsewhere for our family’s mental health needs.
We had been seeing a great psychiatrist Dr. Love but the practice is stupid about refilling the medications and you have no way of speaking to your practitioner. My kid is on the spectrum and they won’t refill a 15 day script even though we see the practitioner in 30 days. How can someone do medication management if they don’t give you the proper medications for the timeframe? We will probably be moving to another practice. They don’t have any way of responding to this as I have been dealing with psychiatrists for years. I sent several messages and called the practice and spoke with them 3-4 times and left a message and filled out 2 emails on the website so they are liars. Don’t go here! I called the pharmacy twice and they said the doctor never sent the script and my son has gotten his meds from Med One for years. We can pick up a script without a hold on it by just paying the money. Also we had 2 scripts, not one. I specified this several times when calling to speak with the provider at least a week beforehand. There were no issues with anyone but Dr. Love and this practice. If the provider had read my child’s history, he would have known the meds my kid had been on before. Extremely unprofessional and I am happy to provide screenshots to anyone. Thanks.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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