Ratnavali Kolla's Online Review Report Card

I had a very rare autoimmune neuromuscular disorder. It took a year of in and out of hospitals to finally get a diagnosis. Dr. Kolla discounted my symptoms as mental and kept discharging me only to return to the ER within a week. It was Dr.Nguyen in Rockville that got it right based on my records and 2nd visit. I'm now treated at John's Hopkins in Baltimore. My last hospitalization when Dr. Kolla was doing the rounds my wife told the staff that Dr. Kolla wasn't going to see me under any circumstances. My diagnosis is Stiff Person Syndrome and Parkinsonism. I doubt she knows the difference between a common cold and an allergy.

My sister posted a review of this location right after this long strand of hair was discovered in my dads bubble tea last night. Just now I have tried to call said location 7 times to notify them of what had happened and no response. I did write an inquiry to their US headquarters and hopefully will hear back from them soon. Would not recommend this location.

I was referred to Dr. Kolla from ER at Adventist Healthcare. She has been amazing in diagnosing my condition and helping me navigate through all possible appointment. She is extremely professional and her positivity shine through the first moment I spoke with her. Very ongoing, positive, professional doctor! And her office staff is understanding , very pleasant and extremely helpful.

Dismissive offers gabapentin for every thing will see you for two minutes.

Missed the mark on patient experience everywhere possible. Can't provide receipts for insurance at time of payment. Promised to email later x 2. Never did. Don't have software available to view MRIs, so you have to keep track of a CD and deliver directly. Spent 5 min with the doctor, asked to take notes so I have info for later, was encouraged just to listen quickly? Can't remember any medical terms discussed. This appointment could have happened in 1990.

Has no idea what she is talking about and is condescending. I’m 22 and I’ve been diagnosed with PCOS since I was 16. I didn’t have cysts several months ago after getting a pelvic ultrasound, had an US done for suspected pregnancy. She just found a cyst on my ovary and I mentioned that it wasn’t there before and that I have PCOS then scared me by saying it might be ectopic pregnancy but most likely a cyst. You can’t say to a patient that they might have a miscarriage if you aren’t even confirmed . I know cysts can come and go any time. She proceeds to laugh to my face then says PCOS— hence polycystic. Any lady with PCOS knows that it’s a hormonal imbalance issue. Cysts are a symptom of PCOS cause I had a completely Clean US before but high testosterone levels and other symptoms of PCOS.I thought it was completely Unprofessional and rude of her to laugh at my face.

Has no idea what she is talking about and is condescending. I’m 22 and I’ve been diagnosed with PCOS since I was 16. I didn’t have cysts several months ago after getting a pelvic ultrasound, had an US done for suspected pregnancy. She just found a cyst on my ovary and I mentioned that it wasn’t there before and that I have PCOS then scared me by saying it might be ectopic pregnancy but most likely ...

Missed the mark on patient experience everywhere possible. Can't provide receipts for insurance at time of payment. Promised to email later x 2. Never did. Don't have software available to view MRIs, so you have to keep track of a CD and deliver directly. Spent 5 min with the doctor, asked to take notes so I have info for later, was encouraged just to listen quickly? Can't remember any medical terms ...

This office is very unprofessional. I took my Dad here for a physical . Dr. Koca said she would be calling back with his blood work results and it’s been a month and still no call. I called today and the receptionist put me on hold and then told me her system was down. Also this office does not do video visits and it’s a pandemic .

This office is very unprofessional. I took my Dad here for a physical . Dr. Koca said she would be calling back with his blood work results and it’s been a month and still no call. I called today and the receptionist put me on hold and then told me her system was down. Also this office does not do video visits and it’s a pandemic .