The Feldman Hearing Studio's Online Review Report Card
The Feldman Hearing Studio
4.7
Average Star Rating
237
Total Reviews
96
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Feldman ENT in Germantown received 92.8% positive feedback, with patients praising the professional, friendly staff and knowledgeable doctors. However, 7.2% of feedback was negative, primarily citing issues with unnecessary tests and communication. Overall, the practice is valued for its expert care yet it needs improved administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of The Feldman Hearing Studio's Reviews
Excellent as always. Gerry is a superb audiologist.
Great staff, great Doctors, awesome receptionist. Would definitely recommend
excellent help with my hearing aids, very knowledgeable
Long time audio Dr-Gerry. Wonderful person. I arrived thinking I had appointment- I didn’t. Dr Gerry took me and as usual, worked her magic on my aides. Everyone was nice, friendly and non critical of my error.
Dr. Nora Malaisrie of Feldman ENT has been my ear, nose, and throat physician for many years. She listens and then examines. She asks pertinent questions. Next she comes up with a plan and follows up. Dr. Malaisrie inspires confidence because her skill and expertise are solid. The office staff at the Germantown location is friendly and helpful. Wait times are usually short unless there is a flu oubreak or the like. sj
I would highly recommend Feldman ENT in Germantown. The front desk was very friendly and helpful. Jennifer/audiology tech was thorough and explained everything well. Dr Malaisrie was compassionate and pragmatic.
Hearing aid ceased to operate! Feldman diagnosed & corrected a problem I had never encounted before. Excellent job, done quickly & with a smile.
Absolute disaster. They were late for the exam, non-responsive and refused to resolve their customer service failure in a timely manner. No accountability for their failures. Just the run around. Don’t waste your time and money here.
An outstanding experience from start to finish. Gerry was thorough and kind. Thanks!
Dr Swartz is amazing. He listens, is thorough, and knowledgeable. The audiologist and front desk team were also excellent.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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