Mushtaq Shah's Online Review Report Card

Friendly, informative, and helpful specialist with a staff that is also friendly and helpful. Note that Google places him on Hanover Parkway, but he is in the office park there.

The best Doctor when endoscopy needs he do it by himself I was treated several times

Extremely poor customer service appears to be the order of the day.  DEE, the office manager, was rude and uncaring.   I had an electronic version of my health card and she treated me as if I was from outer space.   She refused to call my primary care physician for fear they may place her on hold.   She told me to do it.   They could have faxed her a copy of the card.   I cancelled the appointment.  I got bad vibes from the organization and determined I should not have a medical procedure done by them.  BUYER BEWARE OF DR. MUSHTAQ SHAH AND HIS STAFF.    My review appears to be consistent with other customer experiences.

This guy is a hack. I'm not sure how he is licensed for this job. I went in for what I thought was something serious in his area of expertise. He said he wouldn't know what was wrong with me without some lab work done on me. So of course, that meant I had to come back after the lab results were sent to him. Before I left, I was the one who had to ask about taking anything to relieve some pain. If I didn't bring this up, I would've left feeling like I did walking in. I ended up getting prescribed some stuff. When the lab results were in, his staff didn't bother to contact me that they received it. When I called a week later, the staff made up some excuse that I was supposed to follow up after my medication. Only problem with that is that they never told me from my previous visit. This Dr told me nothing about how to take the medicine or about the labs I was supposed to do. Every doctor is supposed to call the patient if they were the ones that ordered the lab work. That way, they can schedule a Dr's visit. That's how the Doctors get paid! None of that happened. So I show up the second time and the Dr told me it is not nearly as serious as I thought. That was a relief however, he refused to give me more of the medication. He said it was because I had to take more lab tests. Now I'm confused but I went along with it. Once again, I never got a call from the Dr's office that my results were in. When I called a week later, the incompetent staffer told me they can't give lab results over the phone. NO KIDDING! You can still call the patient and let them know the results are in and you can make an appointment with the Dr to consult. The staff is supposed to do that but those ladies (i never saw a male staffer) are lazy. So lazy that when it's time to handle a cash transaction, they have a discussion over who is going to do it while the other does nothing. To lazy to stamp the receipt, I'm the one who had to tell her to put something on there so we know where it came from. She didn't do it the first time. The doctor is so incompetent as well. Because his staff is a reflection of him. That's how it works. He didn't give me any new information about what was going on. I had to do my own research and tell him. Before he took my money without earning it from the Dr visits, he pushed me on to the next specialist since he finally stopped pretending to know what he was doing. The only good thing that came out of my experience with this doctor and his staff is that they were so bad that it makes me appreciate my former Dr and his staff. I was so naive to think that all Doctors office was like my former Dr who sadly passed away. Stay from Dr. Shah. His staff sucks too. When you call them out on something that they did wrong, they'll put their own boss under the bus!

As soon as I saw the doctor, I was told I needed an endoscopy without even knowing anything about me. They didn't care about my medical records or anything. Just do the procedure and we'll figure out what to do next. Maybe we'll find something the doc says. That's after they had come in the office and charged $150. Do unnecessary procedures and collect money. rinse and repeat - That's how these scammers role!

I'm so dissapointed to read some of these comments which are very few matter fact 2 maybe 3 - I find Dr. Shaw to be a wonderful Dr. and his staff. Maybe 1 in the office I would replace. I would truly recommend him to a friend. He is not the type of doctor to just give you medicine. If a doctor is giving you medicine YOU should ask what is this for or how should I take. And no your reports should not be givin over the phone you could be anyone calling to find out about you. I highly recommend

I've been satisfied with the doctor. I had to ask a lot of questions maybe to give a particular away for a solution but if you talk to your doctor, I think you'll be satisfied. Very nice staff

As soon as I saw the doctor, I was told I needed an endoscopy without even knowing anything about me. They didn't care about my medical records or anything. Just do the procedure and we'll figure out what to do next. Maybe we'll find something the doc says. That's after they had come in the office and charged $150. Do unnecessary procedures and collect money. rinse and repeat - That's how these scammers role!

As soon as I saw the doctor, I was told I needed an endoscopy without even knowing anything about me. They didn't care about my medical records or anything. Just do the procedure and we'll figure out what to do next. Maybe we'll find something the doc says. That's after they had come in the office and charged $150.Do unnecessary procedures and collect money. rinse and repeat - That's how these scammers role!

Dr. Shan Outstanding that all I can say.