U.N.I Urgent Care's Online Review Report Card

One of the best experiences I’ve had at an urgent care in a long time (first time at this location). Front desk staff, nurse, and doctor were all very friendly and nice! Was in and out within a half hour with all my questions and concerns answered. Will definitely be going back here again if I ever have a problem!

Last week (late August 2023) I visited late one afternoon when my doctor didn’t have any openings- for an eye irritation and persistent cough and extreme fatigue following COVID. I was given an antibiotic ointment script for my eye and dismissed on my other symptoms- the doctor casually said “it’s what you can expect after a virus”. I got home and found that she had prescribed me an ointment I was allergic to despite it being listed as an allergy in my chart. I worsened in my cough and fatigue overnight and ended up with my PCP the next day who ended up running a barrage of tests and putting me on steroids and antibiotics. The UNI visit was a waste of an hour and $50 copay, and would have been ultimately harmful to my well being had I listened to the doctor. I would have not gotten care for my post COVID complications and thank goodness I caught her prescribing error. Needless to say I will not be back and I do not recommend.

Friendly quick efficient care.

I now live in Ohio but when I lived here I always came here. Recently while visiting I cut my finger really bad, I knew it needed stitches I came to U.N.I and even tho I didn't have insurance they were so kind and helpful. The doctor was the most amazing lady and I've never been so happy getting stitches in my hand. If there were 10 stars I'd give them to her, only sorry I cannot remember her name

Normally have a good experience but today my son is burning up and the nurse who took his temp refused to re take his temperature even tho he was burning up and told me on top of the hour and 30 min wait I had I would be waiting another hour or so which wouldn’t be so bad if she didn’t refuse to RETAKE my son’s temperature. I left immediately and took my son home and re took my temperature myself which was 100.3 and rising .. if she retook his temp like I asked she would of seen he clearly had a fever which matched his burning hot skin. If you’re gonna be a nurse for the money find a new profession .

Best & fastest experience I've ever had at an urgent care. I was in and out within a 1/2 hour and the entire staff was friendly & helpful. After seeing my primary doc who did little for my symptoms, UNI found that I had an ear infection & prescribed me antibiotics. I wish I could use this facility as my PCP. Professional & thorough!

I recently arrived at UNI bleeding needing stitches the girl refused to take me because I couldn't find my medical card but had all the information from the app on my phone

What type of urgent care is this? There was no patient infront of us still we waited for more than one hour...bad experience. I tried to avoid half hour wait in my dr. Clinc and turned up waiting hour

I wish I could leave a zero on this place. The doctor/physician put his finger in my 2 year olds mouth without a glove on or washing his hands prior. The wait time was crazy especially for it being as small as it is & the waiting room/back offices were filthy there was random hair on the examination bed & random trash underneath it. The room my family was in had blindes over the windows but people could still easily see inside if they wanted too. I’ve never left a review on a place before, so that just goes to show how bad my experience was for this to be the first and probably/hopefully the last place I’ll review.

ANOTHER great experience at U.N.I. Robinwood urgent care! FAST service and relaxed, courteous, caring, personable staff. They have taken excellent care of me several times now. I wish they could be my primary care provider. I hate going to the doctor, but I love this place when it's necessary!