Robert L Gattuso's Online Review Report Card

Amazing bedside manner. Saved my life.

Dr Gattuso is very knowledgeable and took the time to get to know me and my health issues. My previous Dr retired and I'm very happy to have landed in Dr Gattuso's care.

Dr Gattuso has been my PCP since opening his office in Hereford in the mid 1980s. His professionalism is first rate and he has a keen, but friendly bedside manner. On two occasions with me has diagnosed life threatening incidents in his office which required immediate hospitalization. He also diagnosed Lyme disease when that was difficult to ascertain in the 1980s. That same care was given to my wife and two children. I could not ask for better care.

My husband and I have been seeing Dr. Gattuso since 1991. There isn’t enough room here to list the reasons why we believe he is both an exceptional person and doctor. Not the least of which is that he saved my husbands life. I am retired from GBMC and know many physicians. Unlike some, Dr. Gattuso “knows” his patients and treats the entire person. 5 star doctor. ??

Dr. Gattuso seems fine. He takes time to discuss stuff, listen, and answer questions. I did have one issue with his billing service where they lost a payment, and then quickly referred it to collection. Luckily my bank had the cancelled check and backed me up on it, and I was able to resolve everything after a dozen phone calls and a couple strong letters to his payment processor and their collection agent.

If you have kidney issues and choose to see Dr. Gattuso question every medication that he prescribes. Ask your nephrologist if it is a medication that kidney patients should take. Please remember that your kidneys are major organs and some medications can harm them. In addition, when you have bloodwork done, don't assume that everything is all right if he doesn't call to tell you otherwise. Always ASK what your creatine level is. Lastly, make sure your diagnosis is indicated in his records.

when in to see dr gattuso, looking for new local doctor for my family, a woman behind the desk, who either appeared to be his wife or office manager was so rude, I can only assume the doctor to be rude with allowing this type of person to be the face of his office, needless to say I will not take my family to him

I too am sad to say that I have left Dr. Gattuso's practice after 20 plus years. He used to be a very caring individual but within the last two or three years, he has become unavailable to me. I could not get a timely appointment, I dreaded calling his office, could not talk to him between office visits about health issues. I needed paperwork completed and it took two weeks to get it. I tried to clear the air in a last ditch attempt to keep seeing him, got a terse message to say so long so I am sadly moving on. In the past, I trusted my whole family to his care and he was really good. Now, I get the impression that no one there cares if you come or go. So sad.

Sad to say that I have been with the dr. for 23 years. He did a great job with me for a long time, but in recent years, he is not available to me when I need him. He is not prompt with his paperwork, his staff is so rude and surly, I dread calling his office. He is really a nice person, but being nice doesn't mean he is doing his job. With much concern I may have to leave his practice and seek someone whom I can count on.

The staff at this office is rude and extremely unorganized. This office has no answering service or machine so there is no way to leave a message. I stopped going to this office due to the staff, after being a patient for almost 5 years. Dr. Gattuso is nice and polite, but needs an entire new staff to run this office. The billing staff is the worst of all. She talks down to you like she knows everything there is to know about insurance billing. She doesn't though, because I do the same thing for a living. Statements are rarely sent out and then when I do get one there is a large balance that I am expected to pay immediately. DISORGANIZED AND RUDE STAFF IN THE PRACTICE.