Aspire Wellness Center's Online Review Report Card
Aspire Wellness Center
3.5
Average Star Rating
110
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Aspire Wellness received approximately 64.5% positive feedback, with patients praising the caring staff, excellent therapists, and a broad range of services. However, 35.5% of the feedback was negative, primarily citing scheduling issues, staff turnover, and poor communication. Overall, the practice is appreciated for its supportive care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Aspire Wellness Center's Reviews
Don’t go here , all they do is sit on your ass and bring up your trauma that you don’t wanna talk about I seen three therapist here the first one I loved the second to was terrible and deadass did not care about my mental health, they tell all of your business to people you don’t even know in the office then confront you if you say something about them and try to play the bad guy when you’re telling the truth , they have therapist on their phone doung god knows what and don’t even care that you’re there , THE THERAPIST ARE NEVER ON TIME AT ALL , and don’t go into Prp bc the prp workers are as terrible as the therapist there , the Prp workers act like they never been trained at all , dont even know how to help you with stuff and will cancel your appointment because their “sick” but be posting on the internet with alcohol in their hand they have prp workers with cameras up witch is weird because I think you can’t record patients at all
Everything was going well with this practice until we lost insurance due to federal administrative changes impacting disabled and underserved populations. I have been a patient here for four years, and once coverage changed, the tone and treatment shifted significantly. A sliding scale was offered, but with a fixed income, loss of coverage, and competing priorities, we struggled to keep up. There was little compassion shown. Appointments were canceled despite efforts and payments made to avoid disruption. Billing communication, particularly from Nicholas, was aggressive and rude, which added unnecessary stress during an already vulnerable time. I escalated my concerns to the CFO, Stephanie, whose response felt dismissive and generic. There was no response from the CEO, which spoke volumes. The clinicians were not the issue. We valued those relationships and continuity of care. This is mental health care. Patients should not be made to feel disposable once insurance changes. I will also be filing a complaint with Medicare.
I hit the jackpot 🎰 with Aspire. I’ve had a couple therapist and a few med providers, and I now have a dream team. They have all made an incredible impact on my life. If you do the work that is suggested to you, your life can really turn around for the better. I have been through several group therapies. I have done an anxiety group, trauma group, and several rounds of intensive outpatient therapy. Shout outs to Kate.L, Holly.D, Nadia.S, and Kim! These ladies have helped me through the toughest times in my life, helping me be accountable for my own crap, and have gone above and beyond to know that I was cherished as their patient. Kate and Holly, thank you for being the amazing people you are! Thank you Aspire!
All therapist do amazing work. The admin hold those therapist in high regard. They offer a wide range of services to assist their clients in many ways. I have transferred my entire family here. Recommend it to several and they too love Aspire. Their hours are amazing too!
I am entirely grateful that I have came across Aspire Wellness, the people I have met make it even more enjoyable. From group therapy, one on one therapy and medication management. I’m kicking myself that I haven’t never done any form of therapy prior because my mental space right now is 10x better than when I first joined. There are times when I feel myself slipping back into my depression state, but the more I force myself to show up.. the more I get out of therapy and I am truly grateful for Aspire. Sarah R. hears and sees me like no other, and I’m really grateful to just talk to a therapist of her caliber. Holly D. her groups alone have been the reason I laugh and feel more social, something that I truly do struggle with in real life is such an ease when I gather with these amazing ladies weekly in group. Joy, although we meet rather late, she still makes me feel like she has all the time in the world to listen to my concerns and how I’ve been handling my medication. I have truly felt more positive all around. I couldn’t have done it without Aspire Wellness. They deserve way more stars. ⭐️ ⭐️⭐️⭐️⭐️
I love Aspire the staff is amazing and answer in a timely matter via phone or email. My therapist Ashley is amazing and have been a client with them for about 5 years now. I highly recommend this place.
Well . . . Initially it is not the sort of thing one wants to broadcast to the world . . . But the truth is if you are having a rough go . . . The counselors at Aspire that I have worked with have been compassionate and helpful to talk to.
I've been with them for at least 15 years and I honestly don't know where I'd be without the staff at Aspire in my personal support system. Their personalized care is invaluable.
Clearly not doing their job when someone acts out is out of control. Wrong type of medication to them.
I have been a patient with Aspire Wellness for about a year now and I am very happy with the service they provide. The therapists are kind, understanding, and experienced, and the administration here are always respectful and polite. My therapist pays attention to my mental health needs and respects my personal goals with my own treatment. I have never felt pushed to go on/off any medications before. They give really great advice at Aspire and they listen to their patients carefully.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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