Optimal Psychiatry & Wellness's Online Review Report Card
Optimal Psychiatry & Wellness
4.7
Average Star Rating
85
Total Reviews
1
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Optimal Psychiatry & Wellness received 91.8% positive feedback, with patients praising the compassionate care, knowledgeable practitioners, and effective communication. However, 8.2% of the feedback was negative, primarily citing poor communication and administrative challenges. Overall, the practice is valued for its patient-focused approach yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Optimal Psychiatry & Wellness's Reviews
After being turned down by approximately ~30 psychiatrists up front in the last year due to severe medical complexity, I had seen an amazing psych at UofMD that reached out and knew Dr. Santos well and to my surprise, agreed to take me on a patient despite his extremely busy schedule. Dr. Santos is everything you could ever want in a doctor. He's flexible, reasonable, logical and kind. He and his staff get back to me on weekends with refill requests and medication questions/concerns. This is the first time in 15 years I have found anything significant that has worked without side effects or hospitalization. He's 2-0 right now in finding me things and I could not be more thrilled with his services. He has been incredibly generous with his time and insight and I could not imagine myself being in a better position to improve my mental health.
Paula Ison is very attentive and asks a lot of questions to address any issues as they arise. She is responsive and available if needed. Thank you.
Dr.Santos has been my psychiatrist for 5 years. He had become my must trusted doctor. He is always on top of new studies and what I like the most is that he has holistic alternatives to my necessities. He is such a good listener and caring doctor. Very lucky to have him as my psychiatrist.
Ariel is the sweetest. Extremely professional and a skilled practitioner
Fabius is a great guy and very easy to talk to. He has helped me get through some tough times and I am in a great place now!
So far my experience with Talia has been great. She has been extremely helpful, professional, and kind throughout our calls and follow up. Talia thinks outside the box and offers numerous options for treatment depending on the desired outcomes and experience.
Even though they don’t take my insurance , Arlene gave me numbers of other provides that do. No one does that anymore 5 stars for just being a good person !
I am in my 40s and have been looking for a provider for a long time that made me feel heard. I absoulty have found that in Paula Ison.
Very kind and understanding staff. My doctor is compassionate, funny and extremely helpful
Optimal Psychiatry & Wellness is the best office! Everyone treats you like family. The office space is so welcoming and cozy. It truly does make you feel at home.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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