Johns Hopkins Community Physicians's Online Review Report Card

Greedy! They over schedule patients. Forget about it if you're sick and you need to come in, they will not see you. And you will need to go to urgent care. I love the doctor that I have been seeing, however it is not worth dealing with this terribly run office. And if for any reason, you need to change the dose of a medication, they will now charge you an appointment fee. Even if you've just had a physical there. If I could give them zero stars, I would.

We left this practice last year because of their unprofessionalism. The medical staff is fine, but the practice generally doesn't prioritize patients and dragged customers into their battle with an insurance company. Also, the admin departments clearly don't talk to each other. Getting our records transferred to our new practice was painful and they made it as difficult as possible. But we were reminded today why the change was necessary - almost a year after leaving, we just received a call from them asking when we want to schedule our next appointment.

Constantly cancelling appointments. No one answers their phones. always some idiotic excuse about " oh, they just found out they have a conference that day"! Ridiculous, conferences are set up months in advance. They aren't interested in seeing patients. The main goal here is to make money from research. Once they have the info they need from you for their research, suddenly they will have no time to see you. Sorry Hopkins but you've gone downhill. You definitely have to do better. I'd name names but the greedy doctors would probably sue me! I had one do $3,700.00 worth of tests, never bothered to call with results. Adios!

I have been coming to this medical practice for many years and I highly recommend it. Friendly attention from nurses and staff, never had to wait long to see my doctor. Nice building and office, convenient location next to Fallsgrove shopping center and across the street from Shady Grove Hospital. They also have an office in Germantown, so if my doctor is not available when I need an appointment, I have another choice of location that I can go to.

It's a waste of time to visit in this office, front desk people are grumpy, doctor's secretaries are grumpy, their doctors are incompetent. I rather have a quack doctor than any doctor from this practice.

Dr. Meng was amazing on my first visit! She was comprehensive, knowledgeable, and was able to appropriately communicate to me about my medical conditions. The facility was much better than where I going previously.

Dr. Bhatt was amazing!

If you are sick after 5pm or on the weekends you get to talk with a nurse who can do nothing more than tell you to go to the Emergency Room. And it often takes 1-2 hours for the nurse to call you back.

The phone rings and rings and rings, with periodic interruptions identifying high call volume and canned Musak. When you are finally able to speak to someone that isn't a recording, they are curt and act as though you're bothering them and/or they're doing you a favor by taking your call. I was fortunate enough to converse with one polite young lady, but the behavior was a turn off and soured me on remaining with this practice. The last straw was being called A KAREN (albeit that is my name, it's a slur and I simply won't tolerate it). Best of luck. Back to my previous doctor, regardless of the distance. I'll have to bite the bullet and have someone drive me, when John Hopkins is within WALKING DISTANCE of my home.

I've been with this practice for the past 3-4 years. Started off really decent, now has devolved into an overscheduled, bloated practice that can't accommodate seeing patients in a timely manner. I have been recently ill with Covid and am also chronically ill. I've had incredible difficulty being able to get answers as to what type of treatment I should be doing, medication questions, and so on. I have a dr at this practice I very much like and trust--problem is, I no longer get to see her. Ever. I am told she's unavailable and that I can see a different dr instead. The questions I leave on the portal for my dr are answered 2-3 days later, by someone OTHER than my dr. In other words, I don't actually have a dr there anymore. I don't get to see her, so what's the point? For my case of Covid, I was seen a few days after I'd called to request an appt; virtually. I followed that with questions which take days to answer. The nurses's helpline spoke to me one evening, told me they'd speak to a dr and call me right back, and never did. Simply never called back. Unfortunately this practice has become a bit of a joke. It saddens me, because I like my dr, but as I said, she's not available to me anymore so there is no point. I'll likely be looking for another practice as soon as I'm able.