Lifestance Therapists & Psychiatrists Timonium's Online Review Report Card
Lifestance Therapists & Psychiatrists Timonium
4.3
Average Star Rating
49
Total Reviews
13
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
LifeStance received 81.6% positive feedback, with patients praising the professionalism, ease of booking, and attentive therapists. However, 18.4% of the feedback was negative, primarily citing scheduling issues, difficult phone system, and billing discrepancies. Overall, the practice is appreciated for its compassionate care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Lifestance Therapists & Psychiatrists Timonium's Reviews
I really enjoyed booking with lifestance. Everything was easy and only took a few minutes.
Reviewed On Google
Everything went as expected
Reviewed On Google
Easy to check in and pay.
Reviewed On Google
If I could give negative stars I would. So many things went wrong. Provider cancelled an in person appointment 15 minutes before the start time. I was already in the building. I was VERY clear that I only wanted in person appointments and all of our follow-on appointments after our second appointment was canceled, we're scheduled only virtually. When I made the initial intake appointment. It was scheduled for 6:00 p.m. and I was told that I could schedule it for an earlier time after that initial intake appointment and when I went to the appointment I was then told no that that was my time. They never filed a claim with my insurance and more than a month later I'm still having to request that they file the claim with my insurance.
Reviewed On Google
It was easy to get an appointment and so grateful that no triggering questionnaires before the meeting. I also enjoy that I can do telehealth. I see Diana Stewart and she has excellent skills.
Reviewed On Google
My wife and I were 2 minutes past our appointment and the providers refused to take our call when we had a 45 minute appointment. They instead would rather charge $100 no-show fee rather than work with patients or even speak for the remainder of our scheduled time block. Would strongly recommend finding another provider willing to provide therapy. Very unprofessional and not accommodating. Company instills stress and anxiety. Good luck. This is my first google review to help new patients looking for treatment.
Reviewed On Google
I FINALLY had a great experience with a therapist!!! I believe without a doubt that Julia G will be able to help me with my issues!!!
Reviewed On Google
My sessions are done online via Zoom. But recently, I visited the office and it was even more appealing for me to come back again. But the Zoom sessions are more convenient and less expensive.
Reviewed On Google
“My therapy session was excellent. I felt truly listened to and supported, and I left with clarity and tools to work on. The receptionist seemed very busy with calls, but once available, they were polite and helpful.”
Reviewed On Google
All the doctors and staff who I’ve met with have been wonderful but the phone line system is slow, hard to navigate, and goes offline at 4:30
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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