U.N.I Urgent Care's Online Review Report Card
3.8
Average Star Rating
413
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
UNI Urgent Care received 69.2% positive feedback, with patients praising the friendly and professional staff and the efficient service. However, 30.8% of the feedback was negative, primarily citing rude front desk staff and long wait times. Overall, the practice is appreciated for its helpful medical attention, yet it needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of U.N.I Urgent Care's Reviews
Just rude and uninterested.
Went in today for a tick bite and received first class treatment. Everyone was also super nice! Will definitely go back.
The reception is very slow.
Slow as molasses. Sick and miserable, I was placed in an exam room then ignored completely for well over 30 minutes. Don't go here if your really sick! Maybe ok for physical. No sick person wants to sit in a hot sruffy room alone for 40 minutes!
I'd give this zero stars if I could. When we arrived there were NO other patients waiting to be seen. The girl at the front desk acted as if it was an inconvenience to have someone come in. She's constantly rude to people. My boyfriend has foot pain, the doctor didn't even touch his foot and told him to "maybe take Tylenol". They took x-rays and told him the doctor would be with him shortly. He waited another 30 minutes, got tired of waiting and left. As I said, there were no other patients there to be seen. Why such a long wait? This is by far THE WORST urgent care we've ever been to.
I was seen here yesterday and will never return. The woman at the front desk was extremely rude. The tech was actually friendly but informed me that they don't do flu testing and my insurance wouldn't cover a COVID test (not true). After 40 minutes waiting, the provider came in smelling like weed, and barely examined me. She left and I asked the tech for a note for work, they wrote me one excusing me that day but not the following. I returned to the office and asked that it be changed. They told me I'm not contagious so I can return to work and wouldn't change the note. Thankfully, I trusted my body and came to a reputable urgent care today where I was diagnosed with COVID. I'd caution anyone who considers visiting this location.
Fast compassionate care
Making appointment online great! Walk in the door told you must have a mask to be seen. Don’t have one they don’t have any in stock to give out. So you have to go buy one next door at rite aid/ Walgreens. $12.99 cheapest box FYI! Nice if they mention this when you make appointment right
Was refused treatment for PINK EYE because I didn’t bring a mask and the staff didn’t have any to give out. Ironically they received multiple deliveries from people NOT WEARING MASKS while I waited for a form I needed for my son who was just seen here for the same thing. This place is such a joke and their staff is incredibly RUDE
Staff is very rude & nasty 🤮 you come in to seek medical attention to be treated poorly sad 😢 would never recommend this place or so called nurses or drs sad part it was for my child a 10 year old
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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