Bellanina Day Spa & Gift Boutique's Online Review Report Card
Bellanina Day Spa & Gift Boutique
4.4
Average Star Rating
397
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Bellanina Day Spa received 83.6% positive feedback, with patients praising the professionalism, relaxing environment, and friendly staff. However, 16.4% of the feedback was negative, primarily citing unprofessional behavior, unsatisfactory treatments, and poor customer service. Overall, the spa is cherished for its calming atmosphere, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Bellanina Day Spa & Gift Boutique's Reviews
I've been going to Bellanina monthly for a couple of years and I love it! Bridget is my go-to and she is fantastic, but you can't go wrong with any of the massage therapists. I recommend this place to anyone looking for a massage in the Ann Arbor area!
Reviewed On Google
It was fantastic. Highly recommended.
Reviewed On Google
Janette is a great esthetician. Highly recommend!
Reviewed On Google
A wonderful facial, relaxing and thorough. I left feeling rejuvenated, my skin looked healthier.
Reviewed On Google
A sign of a great facial is that days later it feels like you just had one. Brielle gave me a wonderful hydration facial this past week and I will certainly be going back to see her.
Reviewed On Google
Three girlfriends gave me the gift of a spa day at Bellanina, and what a day I had! Everyone was warm, and welcoming, and the level of professionalism was impressive. I was relaxed and rejuvenated at the end of my treatments, wishing that I could stay another few hours. My friends chose the perfect gift for me and the Bellanina team treated me like royalty.
Reviewed On Google
I want to preface review that I sent a message to the spa first before a public review, and received no response: I received a pedicure, along with a lash lift. The lash lift was wonderful, my aesthetician was great, no complaints at all, all praise. The pedicure ended in disaster which caused me months of pain, and a painful ingrown toenail extraction. When I sat down the first thing I said was, "I have already cut my toenails on my 2 big toes, please do not cut them, I am susceptible to ingrown toenails if my nails are short". She said, ok. Fast forward to few minutes later, when she proceeded to start cutting my nails. I said, "no please do not cut my big toe nails!" She said "ok, ok" in a rather irritated, condescending manor. A minute later she proceeded to do it anyway! I said, "no wait," and she said, "it's fine, I know what I am doing". Well sure as can be, ingrown toenail happened, as I knew it would. Several months of pain and eventually surgical removal of ingrown nail. My podiatrist showed me the removed ingrown nail and said, " yep I can see where this was cut incorrectly, that was your issue". So infuriating since I was clear not to do it. Not only did she cut it incorrectly, she continued to pull down and yank out the side of my nail. I would never recommend this spa for a pedicure. Never.
Reviewed On Google
My boyfriend and I had a great experience the other day here! The couples massage package is absolutely wonderful and the people are so friendly and nice! Highly recommend coming here!
Reviewed On Google
The spa pedicure was done according to the description. The esthetician was very nice. I did NOT like the extremely long fingernails she had. It hampered her massage and, as a nurse, I know all the germs that are under fingernails. Unhygienic. I would not return to that person
Reviewed On Google
Great massage! Very relaxing for my wife and I
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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