Briarwood Center For Reproductive Medicine's Online Review Report Card

Loved it here in the beginning. Then I began to feel like just a number... Barely saw my physician during an IVF cycle and procedures. Nurses & Patient Techs are very nice. Great portal communication, can't deny that. It just hurts to never see the doctor you researched and chose. Baby dust to all

I've had nothing but positive experiences here with Dr. Menke and the rest of the office staff, and since being forced by changes in my medical insurance to change providers this year, I wish I was still with them. Now I'm dealing with unnecessary frustration from another provider around things that should not be difficult, like refusing to fax record consent forms and unnecessary bad attitudes from office staff. My whole IVF process from start to finish was so stress-free with Dr. Menke and the whole office here. I can't say enough good things. Hopefully I can come back one day with different insurance.

Summary: Dr and nurses are fine so far, but admins are awful and appear not to care about wasting your time. So far, I had fine experience with my Dr. and nurses. I have not talked to Dr. Moravek much but as far as my experience goes she is professional. Nurses were responsive via the patient portal messages and have been helpful. However, the pre-authorization for my medication and front desk has been a waste of time for me. I have been telling them that they have not completed the pre-authorization that they claimed that they completed. It turned out that they only completed the half of paperwork and ignored the rest. I hope I don't need to pay over $600 for 3 doses of injectables out of pocket but the clock is ticking. While I was dealing with this nightmare, I was asked by a nurse if got the positive result on a test kit I completed at home. I actually called their front desk a couple of days ago and they told me that they would update the record. I have an hard time why they do not know the information. When I called their front desk another day, the woman started talking about her lunch order to her colleague in the middle of the phone conversation with me. She must have no professionalism in her. To make things worse, this is not the first time they caused an issue with a pre-authorization. For a different procedure that I had a couple of month ago, they forgot to send it to my insurance and I ended up getting $2000 bill. The insurance told me that they would initiate communication since the procedure should be covered as long as it's pre-authorized. We will complete the cycle here because of our insurance situation. But if you need to go to this clinic, I will double and triple check they know your status and push their admins to complete paperwork for you on time. It appears that the only chance for you to complete necessary paperwork on time.

Worrest Fertility clinic , Just want to claim your insurance rob your money , Even medications refill they never write last minute ask to buy there medical store with 4 times extra money .Emotionally they play with patients really bad place very less sucess rates here failures more they killing time also years every one think michigan university hospital is good but its worrest place please dont go this clinic search another place.

I have had a very disappointing experience with this clinic once I started my IVF journey. I was supposed to start my first IVF cycle in June and they let me make the the 2 1/2 hour drive to Ann Arbor just for me to get there and have a bomb dropped on me that I couldn't start because they were paving the parking lot. NOBODY had given me any kind of heads up about this. I followed all the instructions like I was supposed to, and they even called me while my husband and I were on our way down that day to make sure I was coming!!! My heart was shattered yet again. It is beyond me who thought it was a good idea to handle that situation like that. Now here I am in August supposed to be starting my IVF cycle and still struggling emotionally from this and have asked to speak to a counselor/social worker....3 days later NO ONE HAS CONTACTED ME!!! Thanks a lot Mid Michigan

Best fertility clinic.

One of the worst place to be in. They do not treat you properly especially front desk clerk. They think they are control in everything and they advise as they are doctors on your treatment plan. When you request an appointment as existing patient and will get appointment after months as your new patient. I do not want to name of clerk but she is worst.

I went through 3 rounds of IVF at this clinic. I agree that there were multiple residents and fellows. Sometimes I did not feel as if I received the best care because the provider was learning (sometimes unsupervised--maybe this is allowed with fellows). During my second egg retrieval the bed broke and they were unable to aspirate my follicles. I was devistated. Although requested, I never received feedback on what they have done to try and prevent this from happening to other patients. They paid for my next cycle, but I had to provide them with all of the receipts from medication payments. Since it had been greater than a year they had to re-do all of the initial testing (which was not reimbursed/covered). I did receive my miracle Ava from their services, but I will say that I felt like a number throughout the process (i.e. they notify you of an unsuccessful implantation through the patient portal...no one ever calls you). As someone who works in quality improvement, I feel they have multiple opportunities for improvement. I am writing this review 3 years after the birth of my daughter based on a recommendation from my therapist, as this process has left me with mental and emotional scars.

I only go.for monitoring . . i did my IVF in NY.

If you are hoping to lose time, money, and embryos, look no further! Love being treated like a number instead of a person? You're in luck! I have been in this fertility journey for over 3yrs now and I can say with certainty that 2yrs of that time was completely wasted by UM's set in stone protocols. We started with 4 high grade, genetically tested, quality day 5 blastocysts. After 3 failed transfers with those high grade embryos, we are now switching clinics. Communication with the nursing staff was atrocious and though I loved my doctor, I hardly ever saw him. I don't tend to write reviews, but I feel very strongly that if you are looking for a comprehensive team to provide personalized care, keep looking.