Concentra Urgent Care's Online Review Report Card
Concentra Urgent Care
4.0
Average Star Rating
1251
Total Reviews
76
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Concentra received 75.5% positive feedback, with patients praising the professional and friendly staff, as well as the efficient service. However, 24.5% of the feedback was negative, primarily citing long wait times, rude staff, and disorganized processes. Overall, Concentra offers quality care but could improve customer service and reduce wait times.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Concentra Urgent Care's Reviews
I went here for new hire screening. Although people were nice I waited for an hour. My paperwork was entered wrong so had to reprocess so results would go to the correct employer. My tech didn't label my labs when he finished drawing them. That makes me nervous. And then left them in the room. I asked him about them because I didn't want them to get lost and have to wait again. Just sloppy practices.
Reviewed On Google
Very streamlined process. Very professional.
Reviewed On Google
The staff were very nice and professional. Thank you Dr. Breese for your great care.
Reviewed On Google
Outstanding care!!
Reviewed On Google
Dr Breese will find every excuse to fail you for a DOT exam
Reviewed On Google
It was easy to get in and out.I was taken care of quickly and good service.
Reviewed On Google
Friendly professional service.
Reviewed On Google
The older doctor there literally just stopped helping me instead of trying to figure out what was wrong with me. Instead of investigating my injury more she basically just told me I was fine and sent me back to work with no help. She was also very rude and when I tried to make conversation with her basically just ignored me. Very unprofessional. The physical therapy people are nice though.
Reviewed On Google
Went in for follow-up evaluation and got hijacked by Physical Therapy after first visit physician said I only needed to attend the first, initial session. Extremely unhappy about being forced to go to a second session.
Reviewed On Google
Staff was professional and courteous
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
