James Weintraub's Online Review Report Card

Recently my neurologist left, so I was transferred within the clinic. My first meeting with Dr Weintraub was extremely disappointing. I had an overdue appointment, I’ll admit that with my work and relationship commutes across the whole state most days of the week— I’ve not been the best patient. I definitely own that. I don’t however believe I should’ve been treated in a demeaning, passive aggressive, condescending manner. As a RN in a major hospital for the past 10 years I’ve met my share of attitudes, however I was very upset in this scenario because I was the patient. Horrendous bedside manner. It’s taken 7 years to get my med regimen in a fair spot for my daily constant headaches, I felt judged for some of the medications he felt were contradictory, and without having the chance to explain myself or be heard. I have a long story of how I got to where I am that he didn’t even care to ask! I tried to explain another reason why my appointment was overdue (previously my virtual appointment I waited on the phone for 2 hours for and never received a call back). I then decided to reschedule in person; for I knew I would have labwork which was expensive out of the office with covid restrictions. I received multiple statements throughout the appointment such as “So you drove all this way to get your labs done…. I’ll get out of your way so you can get what you want done” I was in tears after he left the office. I now understand why some nurses seem so stressed there. After 7 years at MHNI I sadly will not be back.

Everyone was perfectly splendid and professional.

Recently I started experience symptoms of sleep apnea again and made an appointment with Dr. Weintraub’s office. That’s where the problems started. I called to make an appointment, was put on hold for several minutes, transferred to a nurse then back to the scheduler and in the process was disconnected. I was then told to have my CPAP supplier fax the last 90 days of my usage, which I did and got conformation they had. I then showed up for my appointment and found his office, dark and dingy with self-made medical signs on the walls that had spelling errors in them. After 40 minutes, Dr. Weintraub came into the room, looked irritated, annoyed and began chastising me for not coming in yearly and said my CPAP supplier hadn’t sent in my usage report. He said his office had called my supplier who was in the process of faxing my usage over. I tried telling him he told me only come back if there was a problem, he denied it and kept talking right over me. Eventually he got my usage report and continued to complain about how I hadn’t followed his orders by coming in yearly to see him and how it was unbelievable that my insurance accepted my primary doctor’s prescription. He then looked at my usage report and said my AHI’s showed I was doing fine. I told him I came in to see if I could have my CPAP prescription adjusted to allow it to function on automatic instead of the prescribed pressure. Dr. Weintraub in his continued frustrated, condescending tone told me he had nothing to do with the equipment and to just tell my CPAP supplier to change it, and if they didn’t just tell them he said it was okay. He literally then got up and walked out of the examine room and told us to go to the counter and check out. The appointment took about an hour. It doesn’t end there. We get to the checkout counter and my wife asks the clerk behind the counter where the bathroom is. The checkout clerk answers with a head nod and in a snarky tone “It’s over there”, to which my wife asks “where?” The clerk then rolls her eyes and says “BY THE DOOR”. The clerk then said to me, “it will be $178.00”. I tell her I didn’t have a procedure and it was only an office visit and my co-pay is $10.00. She then tells me, “Oh no its not, because you haven’t met your deductible, it’s only January”. I’m shocked. I tell her to double check my insurance. She doesn’t, but looks sheepish and said they’ll take $10 for today and bill me for the rest if necessary. I can tell you I’m not one to complain. I work in customer service and I would normally side on the company, but this was by far the worse medical experience I’ve ever had.

I've been seeing Dr. Weintraub since I was 14-15 and he has been the most amazing doctor I could ever have. He calls me one of his toughest cases but he always tries to find a possible solution.

Very helpful. The program is helping a lot.

If you suffer from chronic migraines, I highly recommend this clinic. I have been going for 20 years. Yes, live in KY and drive to Michigan because they are that good.

Dr. Weintraub has provided the care and attention that I needed during some of the hardest times in dealing with my chronic sleep disorders. He provided excellent care and took the time to ensure my treatment is effective and his ongoing specialized, expert care over the past 4 years has been excellent and thorough! Others doctors and specialists were more interested in what they wanted to do or try instead of what actually help/worked for me. Thank you, Dr Weintraub.

MHNI has been great for me. I Great place with great people that care!!!

Everyone was great! i received excellent care and am so excited and grateful.

Has helped me so much. Been a patient for over 16 years.