Bronson Family Medicine- Helmer Rd's Online Review Report Card
Bronson Family Medicine- Helmer Rd
3.7
Average Star Rating
41
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Bronson Family Health received 63.4% positive feedback, with patients praising the friendly staff, caring atmosphere, and attentive doctors. However, 36.6% of the feedback was negative, primarily citing poor communication, long wait times, and inconsistent care. Overall, the practice is appreciated for its compassionate staff, yet it needs better time management and stronger follow-up procedures.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Bronson Family Medicine- Helmer Rd's Reviews
Horrible communication. If you feel like waiting weeks for medications you need then you can come here. If you actually need your medications I’d recommend finding somewhere else to go. I’ve had multiple issues over the last 6 months. Prescribed medications and then they don’t allow me to get the medication again even though I have back pain. You ask for a refill through their my chart website and it takes days or weeks to get back to you. I’ve tried calling to get things taken care of and I’m directed to the wrong area or they just hang up on me. I’ll never be going here again. Complete waste of time. You’ll just be left frustrated having to deal with these people. Update 1: I put in a request for my nerve pain medication so I can actually function in my day to day life and they denied it. I really hate this place. I really hope this place shuts down for malpractice or something. I’m pretty sure the inmates at the jail get better medical care than this place gives you.
Reviewed On Google
I would recommend this location. My new-patient visit went exceedingly smoothly. Dr. Buck is very smart and thoughtful.
Reviewed On Google
For the past 5 weeks I have been trying to get a prescription from this office. What Simone wanted me to try was $1300 out of pocket and not covered by insurance, I knew this, but she pushed for it anyway. Weeks and weeks of messages and phone calls. No one has called me back!!! This is so unprofessional and unacceptable. You took my money and my insurance, but don't want to provide the service you were paid for
Reviewed On Google
Nurses were very attentive to my granddaughter and acted quickly to treat her illness.
Reviewed On Google
Have had only positive experiences with Bronson Battle Creek doctors and staff.
Reviewed On Google
Angela Newman is by far the best primary care I have had. She is patient, listens to your concerns and makes you aware of all options that are available to you for whatever concern that you may have.
Reviewed On Google
Great people always kind
Reviewed On Google
It's a great place
Reviewed On Google
Apparently my doctor no longer works there and I didn’t find out until I tried to refill my prescription. They told me to schedule an appointment with another doctor to address the issue. So now I’ve called and left 2 messages and haven’t received a call back and all I want is my medicine. Seems silly to me right? Am I expecting too much?
Reviewed On Google
poor management!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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