Select Specialty Hospital - Battle Creek's Online Review Report Card

Quality care, and compassionate staff!

This place is No where you want to send a loved one. The care was absolutely horrible. My Father was transfered here for recovery after a accident. Twice visitors showed to my Father being drugged outta his mind . unclothed no gown falling showing everything to his visitor, that were now embarrassed for him and themselves. also multiple times We walked in to Urine from the bag overflowing onto the floor. The Doctor only showed twice a week and good luck catching him , he would come when he felt like no one else would be around to ask any questions. I the daughter was one that walked into my Father being fully exposed being treated with no human decency, drugged outta his mind cause they couldn't seem to figure that out. the only ones that did a decent respectful job at this place was the respiratory group. my father was a 50 hr a week worker before his accident and they would have kept him drugged if His Family hadn't have fought for a change in care. we ended up Moving him. Never Send Anyone Here !!! Horrible !

Most of the staff was very kind and caring, however, you have those few that ruin the whole experience. I was left on a bed pan for more than an hour on more than one occasion. There were times that I would push my call button and it would take more than an hour for someone to come to my room.The physical therapist staff were great to work with and I wish I would have had more time with them. Their food service and menu options were great.

Great place to work. They provide high quality care for their patients.

Horrific place! My brother in law fell out of bed and called his dad. He’s recovering from a brain trauma. His dad thought he was confused and reassured him that he was safe. HOURS later he called his dad again and cried about the pain he was in. The next morning my mother in law went up and he told he was on the floor for hours and that he was painful. She went out and asked the nurse and sure thing he really did fall. She asked to speak to the doctor who never called her and insisted on xrays. Of course they refused them. I’m not sure they realize some of us in the family work in healthcare so several calls will be made in the morning. This place needs to close down.

My husbands step brother was in a serious motor cycle accident which left him in critical condition with a brain injury. After only being there a day my mother in law walked into him being soaked from head to toe, his foot hanging off the bed and his entire gown being soaked from them not suctioning him when needed. He had tears in his eyes when she asked him if he was in pain he gripped her hand something fierce. She asked when he last had pain meds since he is broken head to toe when their response was that they were ordered PRN and that he needed to ask for them. He has a brain injury and a trac. He can NOT talk. We are already looking at having him moved and plan on reporting this facility. The visitation hours that they have right now, they’re using to their benefit so a family has no way of checking in on their loved one to see what’s really going on the other 20 hours in the day. If you can’t properly staff your facility, then stop taking new patients.

Had the best care and great staff,all my needs were met and friendships made,great team!!!!!!

Very impressed with the care I received here at Select. I had no negative issues, I was cared for properly and the staff was very friendly. I would definitely recommend Select - Battle Creek and if I had to, I would come back.

Everything here was wonderful. I had to stay much longer than I planned but the Select Staff was exceptional with making things okay. I especially enjoyed the CENA, TJ, and his dancing. He was soooo good to me and I just loved him! I wish everyone who had to be in the hospital could meet people like Select at Battle Creek!

When I came here to Select I didn't even know where I was or what was going on. Now I"m healthy again and doing well. All the staff was exceptional here at Select. I really liked Brittney, she was my favorite and I am going to miss her.

God Bless the staff here. They have helped me through so much and have been so kind-hearted. I am nothing but thankful for what they have done for me. I am feeling so much better. TJ, I will miss you so much! Brittney, I will miss you too. I love you guys!!

Thank you. The staff was very kind and I had an exceptional experience at Select Battle Creek.

Jannice, Tiffany, TJ, Brittney, and Hannah were absolutely amazing. They are doing this job because they LOVE this job. They were always pleasant with a smile on their face and just happy people. I also was pleasantly amused with Jeramiah from dietary. He has such a beautiful phone mannerism. Even though I'm not from around here, Battle Creek Select proved to be an outstanding place to be. I can't thank you enough!!

All the staff here at Select was real good. Therapy was very helpful. I feel like everyone treated me well and with respect. I never had any issues with someone answering my call light or making me wait. I appreciate the services here and look forward to being able to go home.

Select did an outstanding job. I am thankful for Ebony, Rickea, Brittany, Matt and Amara, you made my stay so much brighter, all the nurses and therapy were wonderful too. Especially Cindy, Denise, Meeka and Cassie you all just made me laugh and forget how sick I was when I first got here.Everyone was helpful, always smiling, always listening and helpful. I have never been to a better facility and will miss my Select family.Thank you

The staff here at Battle Creek Select were very kind and courteous. They always brought me water when I asked and would even just sit in my room with me and keep me company.Very happy with my experience, thank you.

I came in not being able to hardly breathe. Thank you Select Staff and RT Department for fixing that! I appreciate everything you did so I could get home!

Terrible place that took both my grandmother and mothers lives. Care was terrible. Wouldn’t listen and follow up on Mother’s care. Never cleaned the room. Dust was so thick. Papers on floor the whole time she was there. They kept down playing how she was when she came in. Trying to make her seem like she couldn’t take care if herself. Uncaring people there. Neglected both people I loved. Oh yeah and you better make sure you get their belongings.

Very friendly staff here that took excellent care of me. I felt safe here and knew everyone was doing everything they could to make me better.Thank you Select!!

Very happy with my care at Battle Creek Select. Thank you to all involved in my care. The nurses and nursing assistants were always there when I called, I appreciate the thoughtfulness and caring attitude.