Melissa Zimmerma's Online Review Report Card

Dr Zimmerman, Is one of the best family doctors I've had. She listens, is caring, and most importantly digs in to find out what is wrong with you. 3 years ago I believe her skills and knowledge saved my life. I was having trouble breathing. I called Dr Zimmerman. I thought it was my Asthma flaring. Dr Zimmerman had me come in immediately. She listened to my heart and lungs and knew immediately I was in congestive heart failure. I never thought of that.She had me go to hospital where she stayed in touch with staff and I'm here today to write this review. In my eyes as a medical professional she is a 10!!

From the front desk to the exam rooms IHA exceeds expectations, even during these times of Covid. Dr Zimmerman is knowledgable & takes her time to listen to thoroughly review my health care issues. She & Courtni are very patient & caring, making me feel comfortable.

I'm posting for my wife who recommends avoiding this location at all costs. My wife was looking for a nearby PCP as we're new to Brighton. My wife made an appointment for an annual physical thinking that since we take our son to another IHA Pediatrics, and they do excellent work, that of course this place can handle a simple physical. My wife went to see Dr. Melissa Zimmerman. The doctor came in without a mask on and proceeded to ask my wife a series of vague questions. This led to my wife self-diagnosing her own symptoms and the doctor simply agreeing passively. Dr. Zimmerman had very little to contribute, didn't evaluate or examine her body at all, didn't look in her ears, nose or throat and didn't even bother to ask her if she was a mother, if she worked, if she was married, was sleeping well, etc. They didn't perform a blood panel or take a urine sample either. Seriously, what kind of PHYSICAL was this?! However, she was all to happy to push a flu shot "that was covered by insurance" on her before the appointment concluded. I would've forgotten to post this review except for the $139 bill we received that came past due. It came through their portal that my wife never signed up for and wasn't told to check for a balance due. It was set up for our son at the other IHA evidently. Needless to say they didn't send us a paper bill. As it was past due when it arrived my wife paid it immediately, otherwise I'd have been on the phone asking the office what exactly we were being charged for given the shoddy medical care my wife received. I'm frustrated that my wife didn't get any insight from an MD about her overall health or answers to her related questions. I'm saddened that this is the state of medicine at present, and more than anything I'm angry that this is what now passes as medical expertise. The only shiny beacon at this office was the admin staff whom my wife mentioned was very pleasant to deal with. Steer clear of IHA Brighton Family Care!

Excellent doctor, very knowledgeable and informative but also listens. Has helped me cope with complex health issues.

I've had great experiences at IHA Brighton and seeing Dr. Zimmerman.

Very patient and explained everything very well