Harbor Light's Online Review Report Card

Whoever this Jackie lady is someone needs to

My son stayed here and they wouldnt give him his medication. He had a job and was trying hard to recover and because they witheld his medication he had to leave. Gee thx harbor light what a great organization!

i am just curious what person with a college degree said that a addict with his or her phone in rehab will be able to figure out how to stop the madness? i know if i would have had m phone i would not be coming up on 3 years clean now. i know when i had a phone i never focused on the problem. and to be honest i was setting up delivery to me. shame on you for allowing this. and yes i was in this rehab also. did not get much because i was not ready

Very unprofessional, they don’t care about you , none of these places do . The true source of power is through our savior Christ , All things are possible through God . These places do not care at all . Very rude . I felt like I was talking to somebody off the street . Not a person of profession . I am not sending my loved one here . Things have changed tremendously since I’ve been here in 2022 .

The females there to purposely make a point ro u ....so I get it....

I've read past reviews and it's disheartening to hear given my time while short was beneficial. Yes the men's bathroom was atrocious but I dare you to make me one rehab facility that accepts medicaid insurance where the men's bathroom doesn't look bad. Sacred Heart for example is supposed to be the top tier for bottom insurance and the men there never flush leave their stuff all over it's like that especially in detox grown men don't know how to use proper hygene. But the staff went I was there a couple months ago were amazing friendly and funny especially Diamond she had me laughing a lot. The food is pretty good so I don't know what the one guy was complaining about mold. I've been to some of the best and worst rehabs and I can tell you it's what you put into it. If you are trouble you are gonna attract trouble or if you think you can just come in and coast and not participate then you won't get anything out of it. I had a bad relapse recently and unfortunately have to go back but I'm glad I'm going back to a place that has love and cares. Only negative thing I can say is what most would consider great is that they allow you to bring your personal cellphones in. Its great to listen to music and text family to passed the time but there is too much temptation to call or text the wrong people who could convince you to reconsider wanting to stay. Other than that I give this place a 5 and they do a lot with not having a lot of money

I called like 3 times throughout the day to make sure everything was all good and set up for me to come yet when I show up at 10:15pm the guy tells me to wait in the lobby until 11pm. Come 11:30 he's laughing and joking right behind the lobby door like I cant hear & see him. Then he gone take all my stuff out my bag check me all that while I'm sick with-drawling just for this nurse to say i don't have enough drugs in my system to be there like duh i came here to withdrawal now its like 12Am im sick thankfully I found a ride home but the whole experience was ridiculous.

The detox facility takes people off the street 24/7, that’s an amazing thing. The detox nurses deal with a lot and do it with kindness, compassion, and composure. I am incredibly grateful for the rest they provided me that I was in desperate need of. If you are a person with the capacity to donate to a facility, this is the one. They are operating with limited resources.

Excellent place to get the help you or your family may need with substance abuse and addictions.

The men's side of the facility has had no heat since the beginning of February. They pass out the wrong meds to people. They consistently lose meds of the patients. The Clinical Supervisor Kaitlin L tells patients to leave when they share concerns about the way things are handled. The monitors (Andrew) refer to clients as bums from the street. Enforce rules that are not known as they have no set of rules for the people coming in. Clients been asking for a copy for months and are just told they are under review.