Christopher Cahill Md's Online Review Report Card

My daughter had an emergency. And I'm not sure if it was someone here or on 911 but they where horrible. Regardless, i have insurance and Medicaid and they still sent my bill to collections without calling me or emailing me first so my credit went from 780 to 635 because they can't do their jobs correctly. If 911 emergency sends you here make sure they do their billing correctly or they will cause problems. I will update this if they remember this derogatory Bill from my credit report.

Nothing about this business is professional. I would encourage Spectrum Health to seek elsewhere for emergency care providers. This company makes it impossible to get ahold of them (call during their business hours and you are told “we are currently training representatives, call back later” or “ we are sorry, no customer representatives are available, leave your name, patients name, account number, and the best time to reach you” and then it HANGS UP and you are unable to leave a message! Absolutely the worst customer care I have ever experienced. And when I finally do get ahold of them, they don’t send mail out for nearly 3 weeks. I send them mail back the same day (via USPS) and once again, 3 weeks for them to reply. They will do anything to wear you down and pay your pointless medical bills. Look at the other reviews on here. It explains itself. This company is a scam that is taking advantage of those who don’t know better. The “medical provider” that’s charging me $591, I never even saw.

Dr. Cahill might be one of the most well-educated emergency medicine physicians I've ever come across, as a patient and as a medical professional myself. He's very well versed in modern-day medicine along with a tremendous will to do right towards his patients. I wish I could making my personal physician, LOL.

Sounds like a scam. They sent a bill for an er visit that I have no idea how they are involved with. And they marked it "final notice" when they hadn't sent any previous notices. Makes me think that some fake doctors office is tricking people into paying them.

Received a bill for my wife's ER visit over three months after her visit. I paid it same day I received it in the mail. Received a debt collections notice less than three weeks from the date it was paid. Called their office several times, only to be sent to voicemail. When I finally got a person to answer, they were very rude and would not tell me anything about whether or not the account was paid for or not. Very difficult to get any helpful response, but eventually they confirmed it was paid, though they wouldn't explain why I was sent a collections notice or why I didn't receive the bill until after three months. They also called my wife the same day the notice came in the mail, AND ASKED FOR PAYMENT WITHOUT TELLING WHO THEY WERE OR WHAT THEY PAYMENT WAS IN REGARDS TO!

Terrible. I went to DeVos Children's hospital when my 6 week old baby had RSV DeVos is in network with my insurance company. Well that particular Dr that saw my daughter was not in network with my insurance. Now we are left with $700 bill and they are unwilling to work with us. I can't help in an emergency situation who sees my daughter. They need to accept all the insurances at the hospitals they choose to work with accept. I will now be screening every Dr that comes into my room when I am at Spectrum Health and any ECS physician will not be allowed to touch us.

If I could give this company a negative star review I would do it with out thinking twice. We received a bill in the mail from the ER. You can’t speak with anyone, you have to leave a message and you continually get the same run around. Now my bill in collections because they didn’t send it through my insurance company. Ridiculous joke of a company, I refuse to go to any Hospital that deals with this company. I’m disgusted.

Received a bill that says ECS Western Michigan on it like I'm supposed to know what that means. Good thing Google is around to help out.Then I read this bill to see it was $800 to get less than 10 minutes with a doctor... and to top it off, you better be ready with the money because you get 30 days before collections is looking for you.

Good luck getting hold of someone on the phone. The only option is to leave a message. I purposefully only left my name and number. I have a bill that I'm trying to pay and the address is for a doctor's office in Chicago. I'm in Michigan, the same area of the ER I was seen. Not going to send payment there. A couple hours later, I received a call back from Gabby and she took care of my bill and contacted the collection agency to have it listed paid in full. I was leery at first but ended up pleasantly surprised. Bill is paid and the receipt was emailed to me while we were still on the phone. Gabby rocks!!

Not a comfortable person to talk to. Not genuine. I will not go back.