Top Sentiments Expressed in
Top Sentiments Expressed in
I have no idea how the surgeon is but his office is pretty disappointing! They needed an MRI in order to do my surgery but wouldn't fully handle the pre-authorization process. I had to call the MRI provider to get CPT and NPI codes for the procedure because his office insists on putting this responsibility on their patients. When I called the MRI provider, they confirmed that patients are not supposed to have to do that.I called another surgery center and they confirmed that this is not standard practice and that they handle the pre-authorization process for their patients. Looking forward to getting my issues resolved with a professional medical practice who doesn't delegate their work to their patients. If the surgeon justifies his office staff's half-hearted service then does that mean his level of effort during surgery will also be half-hearted? I'm not going to take the risk of finding out.On a positive note, the Physician Assistant and Nurse or Patient Care tech were great. They were timely, knowledgeable and professional.
I'm not normally a leave a review person but Ashley and the staff were caring, knowledgeable, and professional. I can't recommend them enough. I had an infection in my hand that wasn't healing after seeing another doctor. From the moment they started to treat my injury i knew i was in good hands. If you have any hand or wrist issues see them they really took care of me.
i Needed a small surgery to remove a small sliver sedged near my thumb. Dr. Aurora did a fine job and it has healed well. There is a small scar at the point of the surgery which continues has continued to get smaller. It has been a month since the surgery, and it looks like it will disappear in time.
Everything was great, office staff were al helpful and friendly, Surgery went well, very satisfied with office personal and dr,
Easy to get an appointment at my nearby office. Was seen by Dr. within a reasonable time. Dr. analyzed problem quickly and proposed 3 alternatives. I selected 1 and the procedure was performed that day and the Dr. talked me through each step. The pain is now gone but some stiffness remains. I am satisfied with this level of relief and there are still 2 more steps available to me. I likely have the beginning or carpal tunnel in both wrists and plan to address that with this Dr. when the time comes. This office does send out a pre-visit questionnaire which I like but I thought they were a little overly aggressive in following up to get it submitted. I received it one afternoon and they contacted me the next day about submitting it soon. I did submit it the following day so all was well. This was a minor annoyance and would not affect my decision about using this Dr. at this facility - I most certainly would.
Very happy with the service I received & location. The whole staff was welcoming, even downstairs in the X-ray section . Very happy with this practice.
My 16 year old son had hand surgery the day after Thanksgiving. The office was able to accommodate us with professionalism and the surgery went very well. We are happy with his work and the results.
Total positive experience. Staff was friendly and helpful. Dr. Arora was extremely personable and professional.
Three months ago I fell and broke my ring finger on my left hand. I made an appointment with Dr Arora and was able to be seen within a few days. Dr Arora was able to set it in a soft cast and schedule a surgery to repair it. I am very pleased with the results and happy to have the function of my hand back. His office staff are so friendly and helpful, which makes your visits completely easier. Thank you Dr Arora and your wonderful staff for taking a bad situationand turning it into a happy ending!
Dr Arora did carpal tunnel release on my right and laft wrist. I'm a diabetic so it sometimes takes me longer to heal. It did not take longer for me to heal, and I had excellent care. Dr.Arora is an excellent surgeon and I would absolutely recommend him.
Check DocInfo.Org for any disciplinary action against this provider.