Bronson Family Medicine- The Groves's Online Review Report Card
Bronson Family Medicine- The Groves
3.5
Average Star Rating
51
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Bronson Family Medicine received 60.8% positive feedback, with patients praising excellent care, professional physicians, and helpful staff. However, 39.2% of the feedback was negative, primarily citing poor communication, rude appointment scheduling, and billing issues. Overall, the practice offers good medical care yet needs better time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Bronson Family Medicine- The Groves's Reviews
Love it. Staff is great.
Reviewed On Google
The front desk is straight up not helpful, unprofessional, and quite frankly was rude to me. Despite filling out countless forms online and physically before the visit I still was asked all the same questions in my visit. I was then told by the nurse they could get my flu shot and covid booster taken care of but that didn't happen. After I saw the doctor I was told to check out at the front desk. After waiting 10 minutes because no one was there the same rude receptionist came back to tell me she was logged out for the day and I could just go. The best part is they referred me to social services to find a therapist and all they did was send me a link in my Chart to Psychology Today's website. This place is an absolute joke.
Reviewed On Google
I always get such good care at the Groves. From the minute I walk in until I leave. All your staff are willing to help and instruct a patient is to do. Dr. Houchin is my primary and just the best. I also have seen Dr. MacDonald and he is also very thorough and thoughful and kind.
Reviewed On Google
Dr. MacDonald is always willing to help and is available to email and answer any questions I have.
Reviewed On Google
0
Reviewed On Google
Dr. MacDonald is the best doctor I have ever seen. If you are looking for a new PCP, look no further! He will put you on the right path no matter what your medical concern is. He truly cares for his patients and their well being. (Meaning you can tell he went to med school because he wanted to help people.) He does a fantastic job with mental health. He takes his time with patients, answers questions, includes you in the treatment plan and you never feel like he is trying to get out of the room and onto the next patient (yet he is literally never late for appointments.) Super knowledgeable and kind. Very personable as well. 10/10 May he never retire. Another reviewer complained about wait time before the front desk staff answered a call, but I have never been on hold for more than a minute and that’s pretty fast compared to other places. You can also use Bronson MyChart to schedule/cancel appointments and request prescription refills.
Reviewed On Google
0
Reviewed On Google
The doctor suddenly told me that he was going to wean me off Xanax?? Now I hear from my therapist that the state has "come down on the doctors at The Groves really hard for prescribing too many pain medications" this explains a lot.
Reviewed On Google
Go to Dr. Shafqat
Reviewed On Google
0
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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