Lansing Urgent Care- Southside's Online Review Report Card
Lansing Urgent Care- Southside
4.6
Average Star Rating
1992
Total Reviews
63
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Lansing Urgent Care received 63.6% positive feedback, with patients praising the friendly, professional staff and efficient service. However, 36.4% of the feedback was negative, primarily citing long wait times and rude behavior. Overall, the practice is valued for its excellent care, yet could improve time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Lansing Urgent Care- Southside's Reviews
My doctor, Montana Boris, was GREAT! She's a really good listener, thoughtful and compassionate; she also made sure all my concerns were addressed, and that I got what I needed. My MA was excellent too -- compassionate, knowledgeable, and quickly put me right at ease, even with my difficulty breathing. And the person who gave me my breathing treatment was really attentive and helpful. You ALL make having acute bronchitis a much less stressful thing. THANK YOU!!! - Deb R.
Reviewed On Google
We came in yesterday and we did waited a little bit but everybody were really nice. When the service is really good and people nice, I don’t mind waiting.
Reviewed On Google
Really nice facility. Clean, modern and comfortable. Health care professionals and staff were friendly, fast and helpful. I won't go elsewhere. This wasn't the first time I've been there and all experiences were the same. All good
Reviewed On Google
Quick, efficient and thorough
Reviewed On Google
Today I made appointment at Bath Urgent Care at 7:30pm for cut on my thumb. The nurse and amazing two doctors which I know one of their name Doctor Cheryl Elfring with another doctor taking care of me very well. I wanted to say thank you to both great Doctors and nurse K, Megan.
Reviewed On Facebook
Very professional staff. They were a very pleasant surprise. Never had been to one of these centers before and had heard horror stories about wait times and such.....highly suggest this group
Reviewed On Google
They are very nice, calming and professional. I thought I had a more serious problem then I did. Thank God I didn't. The PA was wonderful, , explained everything very well ,she was very nice ! All the staff members were great. That will be the only urgent I will go to if I have anymore problems.
Reviewed On Google
The staff were absolutely wonderful and made everything a breeze. 10/10 service from everyone in that building. Easily the best urgent care I have ever been to.
Reviewed On Google
Everyone from the receptionist, techs, doctors, were all very courteous and professional in their actions with me, great place
Reviewed On Google
Great service very professional
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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