Pinnacle Dermatology Lapeer's Online Review Report Card

Dr. Robert's is a Great Dr. Been going to him for yrs.

Had an appointment Jan 13 at the Sandusky office which they confirmed a few days before that. Got there and it was closed. Called and was told they don’t come to Sandusky anymore. I asked why I was told by their office that I had an appointment in Sandusky and they said yes. I was put on hold for awhile. When she came back she said that dr Andrea was who I was suppose to see and she doesn’t work for them any more. She was very sorry for the mix up and it was their fault. A doctor leaves and you don’t inform the patients scheduled that the office is now closed? What kind of office is that? I won’t be going back.

I waited two minutes before being called back for my appointment. Before I knew it Dr. Robert's addressed my concern and answered all my questions and I was on my way. It's been awhile since I found a dermatologist that wasn't rushed and felt like a priority.

Prompt, friendly, caring Dr & staff12/13/21Today was my first visit withe the new esthetician, Brianna. She was knowledgeable, effecient & friendly.

Jeremy Rowe is an awesome doctor very friendly very nice and explains everything doesn't rush out of the room aweaome doctor!!

I've been a patient for a long time and I am very pleased he is my doctor. Great personality and patient friendly.

Dr. Roberts is always very professional and very friendly. He and his staff slways make me feel welcome and not rushed.

They answered all my questions. Let me know everything they were going to do and how they were going to do it. Offered lots of advice.

Great staff

I had a good experience, Jeremy was very professional and I appreciated that he looked at other areas I had concerns about rather than just the one I mentioned on my initial call. Everyone at the office was pleasant. I would definitely recommend other people to this office. Thank you all for your care and concern.

Friendly and efficient! Could use another restroom for patient use so you don’t have to go back thru the waiting room.

We saw Jeremy the PA. He was very thorough and kind. He spent a lot of time answering questions. We were very impressed and will be back.

Dr. Roberts has helped several people in my family, I can't say enough good things about him and his team. Professional. Efficient. Resourseful. Empathetic. Compassionate. Knowledgeable. The list could go on and on! We've had most of our encounters with Beth, Dr. Roberts' nurse. She's a rock star and they work very well together. I've recommended Dr. Roberts to several people (family and non) and will continue to do so ~ we're even following him over to his Lapeer office (he/they previously had a one-day-a-week clinic in Caro). We will gladly travel the distance to see him/them.

Had a great experience and was informed of what was going on.

Visiting Pinnacle Dermatology was been great experience. Everyone there treats you with compassion and respect. Doc Roberts takes time to listen to your concerns.

Each time I have been here the personnel have been polite, helpful and kind. Dr. Roberts treats me with respect and understanding, as well as providing excellent care. I will not hesitate to return whenever the need arises.

I am generally seen by Dr. Roberts, but today I saw Jeremy, a PA. He was thoughtful, listened to my concerns and gave me thorough feedback. He completed the task I was requesting and even apologized for causing discomfort.The front desk staff were friendly and helpful and seemed to enjoy their jobs.I would definitely recommend this Dr to provide service for any skin issues.

Was able to get an appointment quickly and the staff was great!

Jessica was great

Went there for my first time today. Dr. Jeremy was very knowledgeable and addressed my concerns accordingly. Only issue was the wait time. Waited for about 45 mins.