Renewal Christian Counseling Center's Online Review Report Card
Renewal Christian Counseling Center
4.2
Average Star Rating
111
Total Reviews
12
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Renewal Christian Counseling received 83.3% positive feedback, with patients praising the care team's supportive nature and empathy. However, 16.7% of the feedback was negative, primarily citing poor communication and unprofessional behavior. Overall, the practice is appreciated for its compassionate staff, yet it needs better administrative processes and consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Renewal Christian Counseling Center's Reviews
What an amazing experience!
Reviewed On Google
the biggest waste of time and money I have ever experienced. they do not care about their patients, the staff is unprofessional and argumentative, the counselors are rude and definitely not Christian. please do not let them launder insurance money from you, do not come here
Reviewed On Yelp
Donna is the BEST
Reviewed On Google
Quantina is my counselor and she is phenomenal. Patient, kind, and can rattle scripture like no one I have ever met. Her wisdom & ability to counsel from a biblical perspective is a true gift.
Reviewed On Google
Highly unprofessional and borderline evil I saw 3 people there btw
Reviewed On Google
Have been seen for just over a year and have had a very positive experience. They are flexible with your schedule and very understanding.
Reviewed On Yelp
Nice building and friendly staff!
Reviewed On Google
Renewal is an excellent practice. We have only good things to say for the care our family has received for the past year!
Reviewed On Google
My initial intake session was very encouraging, and I really look forward to what is ahead!
Reviewed On Google
I was very reluctant to start therapy, but I'm glad I did. I live about 45 minutes away, and even with the distance, it's been well worth the drive. My current therapist is Nadia, and I've been seeing her weekly for the past five months. She is respectful of my boundaries and consistently provides thoughtful insight, especially around relationships and challenges in my life. Before her, I worked with Suzi for a year on a biweekly basis, and she was equally supportive. This is coming from someone who typically doesn't like therapy and usually gives up on it after a week. While there were occasional scheduling gaps due to vacations, holidays, work, or distance, they were always accommodating and did their best to work with my schedule. My nurse practitioner, Luke, is informative, efficient, and straightforward, which I appreciate. The office staff has also been consistently helpful. Anytime I've had a billing issue, I've been able to call and have it resolved quickly and without hassle. I've only had to cancel one appointment. As another review mentioned there is a cancellation fee if it's not done 24 hours in advance, which is outlined in their policy, but it's far more forgiving than what most places charge. From my own experiences with other offices and hospitals, I strongly recommend doing your own research on medications, diagnoses, and treatment plans, and speaking up with any questions or concerns. Advocating for yourself and being honest about your experiences is essential to receiving the best care. Everyone is human, and even professionals can make mistakes, especially if they don't have the full picture. This is a Christian counseling office. I consider myself Christian, but I haven't actively practiced or attended church in seven years, and I'm not always interested in pursuing faith-based discussions. I've never once felt forced to talk about God or religion. Everyone has been respectful, and it's clear that people from all backgrounds are welcome. Overall, I've felt respected, supported, and well cared for throughout my time here. From the providers to the office staff, my experiences have been consistently positive, and I would confidently recommend this practice to anyone who is considering therapy or mental health care, even if they're hesitant to start.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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