Lakeshore Dermatology Laser & Medical Spa's Online Review Report Card
Lakeshore Dermatology Laser & Medical Spa
3.8
Average Star Rating
95
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Lakeshore Dermatology Laser & Medical Spa received 67.4% positive feedback, with patients praising the professionalism, knowledgeable staff, and friendly service. However, 32.6% of the feedback was negative, primarily citing poor communication, rude administrative staff, and billing issues. Overall, the practice is valued for its excellent care yet needs better time management and customer service.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Lakeshore Dermatology Laser & Medical Spa's Reviews
From my experience administrative and billing department have been terrible to work with. They seem to never know what’s going on at any given time I don’t know if it’s a lack of communication, but it shouldn’t be so hard to pay a bill. I will definitely be switching to Trinity Health Labs to avoid the future headaches.
Reviewed On Google
I truly believe that this office's top priority is money. I definitely feel that I am not receiving the care and respect I am deserving of because my insurance is HAP Medicare. The Dr canceled my appointment the 1st week in May and I have as of today, still have not been able to reschedule an appointment due to a "pop up" that I owe them $30, which has been paid and has gone through my checking account weeks ago. I would also like to add that I am more than happy to pay my bill at the time of service, but I have to wait 2 months after my appointment to receive a bill. I then will pay the bill on my next visit as I do not trust sending checks in the mail. This is how I paid the times before as well. I received 3 notices in the mail, to which I called to say I would pay on my next visit. I was turned into a collection agency for $30 and was sent a card that my appointment was canceled because the Dr wouldn't be there that day. I believe it probably cost them more to hire a collection agency than the $30 I owed, and was happy to pay in person on my visit.
Reviewed On Google
The staff and Dr. Van Ittersum made me feel so comfortable and explained everything so I could understand.
Reviewed On Google
Dr. Van Ittersum is the consummate professional! He's treated my entire family for many years. I trust him implicitly.
Reviewed On Google
I thought Bailea was very professional. She answered all of my questions and taught me more about the products and services offered by the medical spa. I'll definitely be returning for more services in the future.
Reviewed On Google
Love the staff and very knowledgeable with my condition
Reviewed On Google
Been a week and 2 phone calls with messages and I have yet to get a call back. So far my experience has been lacking.
Reviewed On Google
The waiting room was pretty crowded but I was called in 5 minutes after my appointment time. The lady that escorted me into the room was very professional & pleasant. Dr Van Ittersum was very attentive and checked all areas of concern. I will go back.
Reviewed On Google
I thought my esthetician was great! She explained all the different types of facials they offer and the benefits of each. I appreciate that she didn’t try to oversell me or talk me into doing procedures that I don’t feel comfortable doing. She did a great job and I can definitely see differences in my skin. I will be back. I highly recommend this medical spa.
Reviewed On Google
I had a great experience at Lakeshore Dermatology Laser and Medical Spa. I was treated like I was someone special and they were very careful to explain all of the treatments available to me, their benefits, and what the recovery time would be. Even though I live way out of town, it is totally worth the drive to go there.
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
