Doctors Urgent Care Walk-In Clinic's Online Review Report Card
Doctors Urgent Care Walk-In Clinic - Plymouth
4.8
Average Star Rating
736
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Plymouth Urgent Care received 93.8% positive feedback, with patients praising the professionalism, friendly staff, and quick service. However, 6.2% of the feedback was negative, primarily citing perceived discrimination, long wait times, and billing issues. Overall, the practice is valued for its compassionate care but needs better time management and sensitivity training.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Doctors Urgent Care Walk-In Clinic's Reviews
We've been here before and never had a problem until this past week. My visit was an absolute sh!tshow. I will say the PA and receptionist were fine, it was the young woman who was the assistant that was horrible. She actually made me cry. I have never been treated by a medical professional like this before, she acted like a total spoiled brat. It was actually bizarre. She slammed into the room to take my vitals, and did it in about 3 minutes. I had breathing issues and needed an EKG. She slammed the table down so I could lie flat, then since I couldn't breathe laying flat I asked for a pillow. She told me that no, they don't have pillows and made me feel bad for even asking for one. She couldn't figure out the EKG machine and after ten minutes of laying flat and not being able to breathe I asked if there was someone who could help? She slammed out of the room and made the PA do it, which she did on the first try. I came out and that girl was sitting in a chair facing the wall with her arms crossed, like a spoiled kid. It was CRAZY. They have old equipment and no X-ray services, either so I had to take an actual prescription to go find my own place to do a chest X-ray. Never again.
I once again received helpful and timely care at this clinic. This addressed an immediate issue and allowed me to complete planned business travel. The entire staff was terrific.
I had never been to Plymouth Urgent Care before so I didn't know what to expect. It turned out to be a great experience. Everyone from the receptionist at the front desk to Anna, the PA was great. Anna took a lot of time with me. She was warm, friendly and thorough. She asked a lot of questions and answered all of mine. I feel I'm finally on the way to finding a solution for my long running respiratory problem.
Very kind and sympathetic to my concerns
Be kind
Nice people, professional service
Super fast and efficient.
Service was good, thorough, and fast. 10/10 recommend!
The provide was very thorough, took time to speak with me about my concerns and created a care plan. She took her time unlike the limited time a primary care provider has. It's unfortunate the clinic does not have more diagnostic capabilities on site.
Super fast and great care!! The staff there is friendly, knowledgeable and efficient!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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