Belle Fountain Health And Rehabilitation's Online Review Report Card

Been here for 12 hours s sad waiting for a bedpan for over an hour and a very rude aid guess I will pea next shift

Worst place ever they allowed my mother to sit in her stool for over an hour. Told my mom she had to wait to use the bathroom took them 3 hours to take her because breakfast came first. Then the elderly lady in the same room fell out of bed at 9pm and they had the nerve to wait till 1am to take her to the hospital they let the elderly lady lay on the floor. Horrible pure horrible they shall be reported to the state.

I see kindness, smiles, great listening skills. Wonderful care to my centurion aunt. Judy the beautician was doing her hair. The facility is clean and comfortable. Thank you all for being there with your hearts.

Fantastic place to live.. I've been here for a year and I love it here. Five star CNAs nurses and doctors in caring for us.. if you are in need of physical therapy this is where you want to be..

Very good facility. I recommend it to any citizens who need care

The place is clean and everything most of the staff is okay not all of them they will violate your rights so make sure you guys know your rights that you have because they will violate them they put my dad in the hospital the other day for emergency he has every right to come back there he's on Medicaid they won't even give me anything in writing because they know it's illegal what they're doing and they have to give you it in writing so know your rights people she didn't even know what a resident representative was they told me the resident representative could not ask for his medical recordsMedicaid will pay the home to hold your bed up to 10 days for an emergency admission to the hospital if the home’s bed occupancy is at 98 percent or more on the day you leave the home. You must be returned to your bed if, during your hospital stay, Medicaid, you or someone else paid to hold your bed. If no one paid to hold your bed, you have the right to return to the next empty semi-private room. (See Section 8. Questions and Answers, for more information.) If your hospital stay was three or more days, and you qualify for Medicare, you must use your Medicare benefits. (See Section 8. Questions and Answers, about Medicare coverage.) If you were in a Medicaid-only certified bed before you went to the hospital and you do not want to move to a different nursing home bed that is Medicare certified, you may refuse that different bed and return to your same bed. You and your family have a right to receive the home’s written policy about holding your bed for your return after a hospital stay or therapeutic leave. You and your family should receive this policy at admission, and when you leave for therapeutic or hospital leave. For an emergency transfer to a hospital, you (or your representative) must receive the written policy within 24 hours of your hospitalization. You cannot be involuntarily discharged or transferred from the home unless: • the transfer is needed for medical reasons; • your health or welfare, or that of other residents or employees of the nursing home, is in danger; • you do not pay the bills that are you are responsible for; • you do not meet Medicaid medical/functional criteria for Medicaid to pay the home; • your health has improved so that you no longer meet Medicaid medical/functional criteria for Medicaid to pay the home; or • the nursing home closes or is no longer approved by Medicaid. After written notice of the nursing home’s intent to involuntarily discharge or transfer you, you have a right to appeal that move. You must receive a 30-day notice and you have the right to a hearing before you can be: • involuntarily discharged; or • involuntarily transferred to a room in a section of the home which is not approved by Medicaid. This notice must give: • the reason for discharge or transfer; • your right to appeal that move; • your right to a hearing with a state official; and • information about contacting the Long Term Care Ombudsman. 7.....You have the right to identify, in writing, a person to act as your representative in general or for any purpose you specify. Your representative may: • have access to, and make copies of, your personal and medical records. • approve release of your personal or medical records. • make complaints on your behalf. • handle your mail. • talk with your doctor, attorney, or other person(s). • make personal decisions which you permit. • take part in planning your treatment and be told about your medical condition, care plan, transfer, or discharge. • assist in managing your financial affairs. So we tried to get him to go somewhere else but Medicaid won't approve it Medicaid only has them approved so now the hospital is threatened to throw them out in the street. He he can't walk he can't dress himself he can't go to the bathroom himself he can't do anything himself he needs 24-hour care

THEY DO NOT WANT CERTAIN PEOPLE THERE!!!

I truly appreciate ALL the staff at Belle Fountain. Because everyone contributed in my Rehab and stay. I came here with an injury I got while hospitalized. At every point I received better than A+ service from everyone I encountered. And some of them encountered me on some very challenging days when I was in a lot of pain. They were nothing but professional and helpful. I take that back they were more than professional and helpful they were friends and I thank them.I had a very challenging/painful rehab for such a short period. I watched them perform extremely professional under some very unprofessional circumstances with other patients. At no time did they give any patient that I saw anything less than 100%. So I could go on but I am extremely satisfied and thank ALL of them for all the help that they gave me. P.S The rehab staff will understand when I say this "Those were an easy "24" steps when I got home.

I’ve been here close to two years. In that timeframe, I’ve grown to love my job. I love my coworkers, and the residents (rehab and long term) have accepted me. There is a sense of family oriented environment that makes this job the best I’ve had in twenty years.

Hallways smell like you don't want to know, dirty, cold food, cold showers, staff take too long to respond to patient, old worn out bed that took them a week to replace.