Top Sentiments Expressed in
Top Sentiments Expressed in
Not a big fan. This was my first time going to Pinnacle. I felt rushed and like I was asking too many questions. I think there were at least 2-3 people booked within 10-20 minutes of me so that also felt like it encouraged the rushed feeling. Since we essentially pay for doctors to get paid through insurance, I feel like we should have enough time for a proper consultation and not to be rushed just to get through as many patients in one day as possible. I asked what are some main things to look for or to avoid when choosing facial skincare products and received an answer of “everyone is different” which I understand is true. I would expect AT THE VERY LEAST some sort of baseline to start experimenting with - different ingredients or brands etc. I do have sensitive skin, so I was hesitant to start with strong medicated prescriptions, so I received a recommendation for one OTC product. Overall, I did not really walk away with new knowledge or tips.
I saw Andrea today and was very impressed how much she investigated my problem and came up with a great treatment plan. Highly recommend this practice!
Prompt, thorough and consistent. I am covered in freckles and would not recommend anyone but this place!! Very glad I found them
Hardly any wait time - so professional. Always so thorough
I've moved to the other side of the state and have tried several different dermatologists and none have compared to the thorough and detailed care I received each visit - thank you Andrea!
Love this practice. The staff is amazing and I can always get an appointment quickly and am in and out in 30 minutes or sometimes less. Can’t recommend enough.
My appointment started on time with a short wait in the examination room (5-10 mins) before the doctor began. Dr. Clark did the examination. This was my 3rd annual exam with her. She is personable and professional. I give her a full endorsement and recommendation.
Leah the esthetician is awesome !
Stacie Clark and staff are a pleasure to work with, kind and thorough. I've told by other doctors and dermatologist spots or issues that I had that were normal or not treatable that Pinnacle Dermatology at one glance gave diagnosis and [effective] treatment. I've seen a couple dermatologist over the years and every one I've had a positive experience with at the Rochester Hills office.
Comfortable and friendly. My first time visiting a dermatology office and it turned out to be a pleasant experience!
I have been here twice and am quite impressed by the offices, staff and the friendliness and knowledge of the doctors. They want to take the time with you and do not leave until you are satisfied!
What a great experience. The most friendly staff. I felt very safe, respected, and cared for. Also a very clean, calm, and welcoming feel.
Andrea is always patient and answers all of my questions. The staff is very friendly and helpful also.
I wanted to schedule an appointment because it’s says in the website that you guys accept walk-in 60 mins before closing time. I called and the lady said we don’t do walk-ins and it’s only for established patients. What about us new patients why do I have to wait until January or February to make an appointment? This is so disappointed
Fantastic practice ! Your appt is always on time or even early . They listen to what you are saying and very thorough never rushed .The staff and Dr Clark are great . A+
Loved my visit, learned a lot. Staff genuine and caring. Unfortunately, they had to refer my problem to a general surgeon for care...
First dermatologist I’ve even been to that values their patient’s time. They took me in quickly and Dr. Clark was very friendly and helpful.
Great staff and professional
Everyone at the office is friendly and professional. Dr. Stacie Clark is great! She (and her assistants) make you feel very comfortable. She answers all your questions and gives you a thorough exam. I highly recommend her!
They dont know how to schedule, the receptionist called me and was rude because she messed up the easiest job in the world. I could make a perfect schedule for you lmk if u need training.
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