Firstlight Home Care Of Grand Rapids's Online Review Report Card
Firstlight Home Care Of Grand Rapids
3.9
Average Star Rating
7
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Firstlight Home Care Of Grand Rapids does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Firstlight Home Care Of Grand Rapids's Reviews
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The website says they do accept Medicaid or Medicare yet when I call I get told they do not. Weird and sounds like they only want to help the rich who have money to pay for a service like this because it obviously is not cheap
First time in
First Light is one of the worst companies if you are a veteran They have said on many occasions that they prefer clients that they can schedule for shifts of 6-12 hrs at a time. Most veterans only get a few hrs of help a week and ww need help every morning getting me up and showering, dressing and feeding Most of the caregivers that came were good, but as soon as you got use to them and trusting them they would put someone new in. The last caregiver they sent thought the COVID-19 was a joke and with my condition that wasn’t going to work. My wife called the company and talked to Branden about it and he hung up on her. Then just like that they terminated the VA contract without a word. My wife and I would give management for this company a negative Two and a few (very few) of their caregivers a five and the rest of them a one Good luck if you choose this company, because you will need it especially if you are a veteran
Extraordinary people!! They give great care and their staff is amazing. They helped our family out of a terrible situation. I would highly recommend!
I would highly recommend First Light. Love working for a company that loves their employees just as much as the clients!! 5 stars from me!!!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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