Advantage Living Center Roseville's Online Review Report Card

Great ppl and food, very caring. 5 Stars!!

My father died at this nursing home after I asked the nurse if they were sure he was receiving the correct dose of his new blood thinner. I have been waiting for the doctor to sign the death certificate and turn it in for processing so my father can be cremated. It's been 19 days since he passed away and I have been in contact with the Administrator who claims that they don't have anything to sign for my father. Please don't allow your family members to be sent here to rehab from surgery. They will end up with Covid and dead.

This place is so disgusting they need to be shut down. Everyone is short staffed these days but there’s a point where people need to be put before making money, and unfortunately that is just not the case here. I have come to visit my loved one in the building and end up helping the other people in his room as best I can because there is nobody to care for them. One of them started crying because they didn’t have water. WATER. Thankfully my relative was able to go home, but that isn’t the case for the people who have to live there and it breaks my heart. Flies EVERYWHERE. Some of the reviews admit they are left by people who work for the company but that doesn’t drown out the negative reviews that truly speak for what it’s like there. Just do not even consider this place, you’re better going elsewhere.

Ok. I wrote this review and then waited 1 hour to see if I would have received a call back from my voicemail and did not. So here it is. My Father has been there since 8/29/2021. The room is very messy. I know they are probably short staffed. My dad called me this morning very upset that he has been waiting for someone to take him to the bathroom for over an hour. He has not had any therapy since he has been there. I thought the main reason you are in a rehab facility is to get therapy. I called multiple times yesterday and today to speak with his nurse to get an update. The front desk ladies have been wonderful, but it is very frustrating that they are the only ones that I can speak to. They forward me to the nursing station and the phone rings for 5 minutes and then it hangs up.

Our team works very hard to provide optimal care. I have the pleasure of working with both advantages Wayne and Roseville and administration come out of offices Staff come in on off days stay later on days works management team we are truly all in this together cleaning rooms serving meals among other things we come in early leave late to provide care. The only reason I didn’t give the fifth star which I feel we deserve truly is because we are still striving for excellence. We are human and we haven’t reached our 5 star goal but that does not stop is from reaching!!! Each and everyday we come to work with 1 goal and that is to provide our residents with all the care and compassion we have.. so here is that 5th gold star 💫.

Hi my name is Andrew and I have a daughter in the facility. I am impressed with the care given to my daughter and this appears to be a very caring facility that I would recommend.

This place needs to be closed down. We have tried several times to reach our family member by phone because we live out of state. We are never able to reach him or anyone else. The facility never returns calls. This is the worst place to have A loved one! I have read some of the other reviews with complaints of how the facility smells. One patient fell out of bed three times . Response from the facility is "we are very sorry" Well, why isn't something done to improve the problems? We are very upset with this place. The only reason by brother in law is there is because of his insurance.

Well my mom was placed here, and they don't help the people, they just leave them sit in bed all day ,and when you call to speak to someone they are not around to answer any questions to put your mind at ease ,just horrible , I would never recamend this place to anyone ,you can't visit, you can not get them on the phone , and the only place that don't have a routein of what they do daily ,you would think they would make you feel at home but they don't , very unsatisfied .

As a fellow Advantage Living Center employee, I can say that this past year has been challenging for everyone! ALC Roseville staff is trying and succeeding to push past the hardships and provide the best experiences for their residents & staff. To see for yourself, check out their Facebook Page at "Advantage Living Center Roseville" to see all the wonderful smiles the Activities Department brings to their residents faces. Absolutely wonderful! I would recommend any ALC location to anyone. Thank you ALC Roseville!

To many of the staff gather togetherness in the lobby. They are very unprofessional.Someone need to inspect that place. Its nasty all those ppl in there need to be seen about. I heard several of them screaming help. No one responds. I left with a heavy heart. That place need to be inspected immediately