William S Goldstein's Online Review Report Card

Going to Dr Goldstein saved my eyesight. The BEST choice I ever made.

My husband Nick and I have been patients of Dr. Goldstein and received Lasik Surgery from him. After getting a referral from his cousin, Nick received Lasik surgery by Dr. Goldstein in winter of 2021. His main concern is that he was in extreme pain during his surgery and felt as though he was not given not enough medication ratio to his weight. For reference, Nick is 6’5 and 300+ pounds. On the other hand, my surgery in summer of 2022 went smooth. Then about 20-minutes after the procedure, it literally felt like sandpaper was scraping my eyeballs. I truly was in a lot of pain. I know everyone’s pain tolerance varies. My concern is that I was not prepared on how painful it could have potentially been and would have better prepared myself not only mentally, but physically. Finally, since my procedure I’ve become extremely sensitive to light (which is common) and was refused an exemption certificate/letter. The receptionist stated: since they didn’t have records that I had light sensitivity “before” my surgery….. Well, I most certainly do now and don’t understand why this request is difficult. As my primary doctor told me to ask my optometrist. With these issues aside, the facility was clean, the staff was friendly, and I typically didn’t wait long for visits. With the exception of my last visit; where I waited for nearly 40 minutes before seeing the doctor. These issues may seem minuscule to some. However, we feel as though our needs were not met. We paid about $8,500+ between both of our surgeries. I don’t take this mediocre review lightly. I don’t leave many reviews and enjoy leaving positive ones. Yet, before you go spending $8,500+, time, resources, and most importantly, your eyes. Perhaps consider shopping around first.

Incredible surgeon with amazing results! Thank you Dr. Goldstein!

Dr. Goldstein has a great bedside manner and I wish I could just rate him in this review because it would be 5 stars. I trust him completely! I'm giving this 3 STARS because of the BILLING on cataract surgery. I opted for the Advance with Laser assist that I paid out of pocket and thought my insurance would credit to my out of pocket expence for the year - wrong! My mistake.. (Logically I assumed....The full amount would be sent to insurance then they kick back the none covered portion and it would be applied to my cash out of pocket). The second issue is that with the Laser assist procedure Dr. Goldstein faught with the device that held my eyelid down on the right eye (second eye done) and it was a very short time under the machine. It seemed like he did more by hand then by machine because of the issue. With my left eye, I experienced some unusual discomfort that felt like needles jabbing in my eye, which I was told never has it been a complaint by a patient before. OVERALL - my right eye cataract surgery was successful, my left not so much. But I am being told that some of the cloudiness and things that to me are blocking my vision...will correct its self. Here's to hoping it does. Bottom line - Understand how they submit the billing. And that the Laser eye assist technique isn't without some down sides to it. UPDATE: Great news that enhancements are included with the advance packet. This is a truthful review based on my personal experience. Agree! Everyone should know their insurance. AND take the time to discuss it with Dr. Goldstein's staff. :-)

Dr. William Goldstein and his staff are outstanding. Words cannot express how he and his staff make you feel in their care. I would recommend him to all!!! You Rock!! Thank you for your care and I am very grateful and Blessed that I can see, because of what you do for eye care.

Dr. Goldstein is the best. I had my lasik surgery in the beginning of May and was very skeptical at first. Dr. Goldstein and his staff made me feel super comfortable about the whole process. It’s been one of the best decisions of my life. I highly recommend at least a consult to see if it may help you too.

Dr. Goldstein educated me on my first visit about options to rid me of cataracts and improve my vision. I felt very confident and he proved to be an excellent surgeon. I am in the recovery stage and all is going well and exactly as he said it would. I could not have asked for a better support staff. The office folks, nurses, anesthetist, and anyone else I interacted with were extremely pleasant, easy to deal with, kind and compassionate. The warm blanket given to me before surgery was certainly a plus!! Honestly - it was an altogether good experience and I would recommend Dr. Goldstein to anyone looking for relief from cataracts and other eye issues.

The staff is very polite and Dr. Goldstein was also very polite and seemed caring. Being courteous to patients is more important than you would believe. I have confidence in their abilities.

I had retinal implants done with Dr. Goldstein about five years ago. It did not go well. I brought it to Dr. Goldstein's attention, and he did everything possible to attempt to correct problems that existed since then. He did follow-up surgery (at no charge) in an attempt to get my vision back to some resemblance of normal. Unfortunately, it wasn't successful. I do not fault Dr. Goldstein for any challenge I've experienced. I was fully informed of the risks of the surgery. Unfortunately, I am just one of the statistics. That being said, if you consider retinal implants, do your homework. I can tell you from experience that it is a miserable existence afterwards in the remote chance that something doesn't go well.

This office dose not like to contact patience, we have to call them and they make us feel like we are bothering them. If they need to go to lunch and you are in their office they tell you to call the back for information in regards of surgery schedule because their lunch time is way more important. I fell bad for this doctor because he's staff is terrible.