MIchael Greenley's Online Review Report Card

He was abrupt and cold. I felt like I was an inconvenience. I do not reccomend.

This was probably the worst experience I have had with an eye doctor. The machine used for the eye exam was fogging up and I wasn’t able to accurately assess how well I could see the letters. Instead of figuring out what was going on, Dr. Greenley became frustrated and annoyed. He rushed the appointment along on a new machine. Then he dismissed me when I told him about my medical history. He insisted I get another eye test that I was charged for because “sometimes patients don’t know what they are talking about.” And then I received the full bill because his office did not obtain authorization, which my insurance company said is their responsibility. I wish I had gone elsewhere.

I found Dr.Greenley to be rude and dismissive. He also had No knowledge of the eye medication I was inquiring about.

I remembered l left this establishment for a reason. I was prescribe medication that worsen my condition per Kresge Eye Institute. Dr. Greenlys bedside manners need much improvement due to a lack of concern on his part for his clients. His staff is polite, but, his non concern of patients as he hurriedly process you like cattle is uncalled for. I'd rather be told I'm not wanted in his establishment than be treated with such nonprofessionalism.

I started having vision problems with my right eye. I was having episodes where my vision was going blurry, sometimes just in the center and sometimes the entire eye. It would stay like that the entire day. I was experiencing pain at times around my eye socket. The first time I saw Dr Greenly I was a bit put off because he wouldn’t let me talk, he kept cutting me off when I tried to explain to him ...

I started having vision problems with my right eye. I was having episodes where my vision was going blurry, sometimes just in the center and sometimes the entire eye. It would stay like that the entire day. I was experiencing pain at times around my eye socket. The first time I saw Dr Greenly I was a bit put off because he wouldn’t let me talk, he kept cutting me off when I tried to explain to him what was going on. I had a few simple tests done and he diagnosed me with dry eye and prescribed a steroid drop and dry eye drops and scheduled me to come back in 2 weeks. My eye went from bad to worse over the next few days which was the weekend, so I called to get seen again because I knew I couldn’t wait 2 weeks. He saw me again and like before, he wouldn’t let me talk, he kept cutting me off so I couldn’t explain what I was experiencing. He got annoyed with me when he asked me how the dry eye drops were working for me, and I didn’t give him the answer he thought I should be giving (here’s a hint, I didn’t have dry eye) so then I could tell he was annoyed and he angrily decided to look at my eye again. I think he was shocked to see that I had an eye pressure of 42 (which is really bad). He immediately blamed the steroid drops claiming I must have had a reaction. He told me that I needed to quit the steroid drops and come back again in 2 weeks. He sent me on my way again, back at square one not knowing why I was losing vision, and he sent me out of his office with a pressure of 42, and no pressure drops to help bring it down. I left there in tears, my husband with a history of glaucoma, called his ophthalmologist and they were able to get me in the following week. The next morning, I woke up and started right away losing my vision and having extreme pressure pain around my eye socket. Thankfully, my husband had some pressure drops, so I used those and was able to get relief. Not everyone happens to have pressure drops in their stash of medicines. The next week I saw the new ophthalmologist, everyone in that office was extremely nice. They were so thorough and did a ton a tests. I was diagnosed that day with narrow angle glaucoma, and he gave me a script for glaucoma drops and referred me to an excellent glaucoma specialist, who I saw the following week. I had a laser procedure on both eyes, and I’m doing much better. Except now I have a posterior vitreous detachment that occurred during that time, in my right eye that may or may not go away. I had 2 wasted visits with Dr Greenly where he was unable to correctly diagnose my serious vision problem, which drastically delayed me getting the proper help I needed, and likely caused the PVD that I may have permanently now, and cost me money, over $200 that he’s trying to bill me for for wasting my time and risking my vision. I’ve called their office and have spoken to 3 different people to try and discuss this issue, they tell me they’ll call me back and they never do. So now I’m moving forward with writing reviews. I am also planning on filing complaints with the medical board, and my insurance company. This dr is incompetent, I do NOT recommend seeing him, he really needs to retire.

I'm surprised to hear such positive reviews on here about Dr. Greenly. He was my family's eye doctor until recently when he repeatedly gave me the incorrect prescriptions and was impatient and dismissive while doing my exam. The worst of all, my mom just got cataract surgery from him to correct her far-sightedness and instead he made her near-sighted! She has Parkinson's and struggles with driving at night and now she can no longer drive at all because of his surgery. She can't see out of her one eye currently. She since has had second opinions stating how terrible of a job Dr. Greenly performed. He was defensive, and extremely rude to her when she asked for him to treat the issue and simply said there is nothing he can do and to live with it. I STRONGLY recommend you look elsewhere for eye care, specifically eye surgery.

Just wanted to thank Dr. Greenley and his staff, as they have always been kind and courteous. Thanks again for getting me in before the holidays, now I can now enjoy this Christmas with my family thanks to your help!

The entire process went perfectly. All staff members are friendly and competent.

no other words but HORRIBLE