Surgeons Choice Medical Center's Online Review Report Card

My mother in law has been here for a few days after a fall. I have called multiple times to attempt to talk to the nurse or social worker and have never been able to get through to an actual person.

Took my son here for surgery with Dr. Samuel. Very clean professional medical center. Caring and compassionate staff. Dr. Samuel was great. Highly recommended.

Much better experience for my surgery at the Warren location- The nurses in the Warren location conveyed in their tone they cared more. Southfield- the nurses were not friendly although they did their job- I felt more like a number, I asked for help putting my piercing back in at first the one staff member would not help until I complained, the person that called me the day before would not tell me an estimated time even after I asked so it was hard to orchestrate a ride, was shouting out for help with workers around me (doctor, technician, assistance, etc). They ignored me- busy with other work. If patience don’t come, they have no job. There is a nurse here that was nice at the Warren location that works here as well. She’s nice and conveys she cares. When you get a surgery these things matter because the patient is already emotional/scared, etc. However the surgeon (Dr Colen) and Anesthesiologist (the lady and man) were nice and helpful. The surgery came out successful.

This rehabilitation facility lost my mother's clothiig. Social worker didn't follow family's request fot home care service. Didn't respond to phone calls to correct her errors. I had to contact BCBSM of Michigan. and

My mom came to this facility for rehab after she had heart surgery. Mom had a negative COVID result upon entering the facility. A week later mom contracted COVID from someone in the facility. They kicked her out the same day because they said it was a COVID free facility but mom got COVID from one of their workers. I then got COVID from mom.

My mom got back surgery December 2022. The patient care here is AWFUL. They were not bringing her the pain meds she needed every 4 hours. My mom was screaming in pain and was yelling “help me” and it would be literally hours until a nurse came. When the nurses did come, they were so cold and careless. I had to search the halls for nurses to find help. They claimed they were “busy” but all the rooms next to my moms down that hallway were empty. A hospital should never be too busy to give a patient their scheduled meds. I felt so helpless asking for help and being turned away every single time with them saying “we’ll be right there.” As a literal hour goes by. I just hope this surgery helps my mom the way it needs to so all this pain and suffering wasn’t for nothing.

I spent 2 days here. I cannot really express how wonderful the entire staff was. Very caring! I was terrified about my surgery but they ALL worked as a team and made me so comfortable. After care on the 4th floor was amazing. Best bunch anyone could ask for. Thanks to Dr Patel and the whole staff.

Ambush visitor restrictions . Doesn’t inform family of visitor limitations that could affect the emotional stress levels of the elderly, and keeping them isolated despite the vaccination status of her family, most of whom are elderly and want to keep their loved one feeling secure and not imprisoned.

I’ve had a few surgeries in my 60 years of life, some of them while serving 22 years in the US Army within a Forward Surgical Team (FST) and I’ve never seen such an efficiently run surgical center with such a knowledgeable and caring staff. These folks are like a well oiled machine, everything just runs efficiently and effectively. Dr Samual Sampson is such a thorough surgeon and if you leave his office with any unanswered questions then you must not have listened as he explains everything thoroughly and in complete detail. Highly recommended.

Excellent facility right down to the staff from the moment I walked in for my neck surgery to the moment I was discharged, I was very well taken care of! We drove almost 2hrs away and glad we did! Clean, friendly staff! Third shift was a little bumpy, but you'll have that problem anywhere you go! Thank you for taking care of me and keeping me comfortable and side note the food was fantastic!