Tessy Jenkins's Online Review Report Card

Horrible

My husband has suffered with Seizures most of his adult life. I thank God he was finally referred to Dr Jenkins. After a few test, Dr. Jenkins not only discovered the cause of the Seizures she replaced meds that had very dangerous side effects. He’s doing so much better and we couldn’t be happier.

Bad practice..Jacked up my spinal tap..no discharge paperwork. No organization at the office and no bedside manor. also very slow. Very unprofessional. Worse neurologist appointment ever. She hung up on me when I called post spinal tap. She is horrible

Dr Jenkins is one of the good Drs. She really cares. Because of that, she takes the time she needs with patients and welcomes new ones, gets people in much quicker than other offices (common to wait 6-9 months for new patients at many neurologists) .... just be prepared to give several hrs of time for your appointment. Schedule first of day at 10 am if you can't wait. Her limited and loyal staff often overextend themselves to keep up with patient load, so, how to put this.....record faxing and insurance authorizations, refills...any business by phone msg can be.... frustrating. I recommend you keep calling back until you reach a real person. Depsite these occasional office issues, I still wholeheartedly recommend Dr Jenkins. Double recommend if you've been dismissed by the (white) medical patriarchy that is especially obnoxious amongst neurologists, in my experience.

She is very experienced!

It's not fair that as a patient you can't be confident in your physician to thoroughly provide promised care upon each visit. You give them the benefit of the doubt because they're human but they're also responsible to operate in their profession. When the receptionist is messy and yells at patients on the phone, the staff clash in front of patients, the doctor calls you in and forgets that she even calls you in for an appointment, allows you to suffer in pain and walks out of the room without giving you time to thoroughly speak with her about your concerns; it's disheartening and it doesn't quite stand in honor of an oath taken as a doctor. Not a good look. Patient's rights matter our voices shouldn't be drowned out when it's our word vs what trauma, emotional distress, mental distress and bodily harm that a physician has caused us. It's sad that many keep their mouths closed because they're afraid to speak because they think they won't be heard. Tessy Jenkins, you have alot to account for. You should be able to correct your wrongs verses hiding and saying that you never said "this" or never thought "that". Take accountability. Apologize to the Patients that you've misled and wronged.

This so called board certified doctor and staff is so UNPROFESSIONAL. She makes promises and never keeps them. She is a professional liar and makes false statements against her so called patients. My daughter and I experience with this neurologist is a nightmare ajoke, very unstable👎🏽👎🏽

Recently called to make an appointment and the receptionist was extremely rude. I ended up just hanging up on her. I’ll find someone else. Do better.

This lady is unprofessional, uncaring, and unwilling to admit when she is wrong. I asked for my records for 3 months and I received them after paying for them. She told me her office would make my appointment for an MRI, then denied she said it. I called her office almost every week as I had no treatment for the swelling and she still did not treat me. I asked for crutches because I could not walk and she refused. Not to mention the emergency room visits and trips to the foot doctor. She does not care for patients that call her on her mistakes. AMA.

My personal experience was just fine. The staff is very friendly and so is the doctor. I really like how quick they are to service their patients; I’m never in the office too long 😊