Rehabilitation Institute Of Michigan Sterling Heights Center's Online Review Report Card
Rehabilitation Institute Of Michigan Sterling Heights Center
3.6
Average Star Rating
16
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Rehabilitation Institute of Michigan Sterling Heights Center received 68.8% positive feedback, with patients praising the knowledgeable therapists and friendly staff. However, 31.2% of the feedback was negative, primarily citing long wait times and poor communication from reception. Overall, the center is appreciated for its excellent therapy, yet it needs improved appointment scheduling.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Rehabilitation Institute Of Michigan Sterling Heights Center's Reviews
Very satisfying, everyone was pleasant and caring my therapist Tony and Becky was enjoyable I also had a student OT Sam I truly enjoyed Sam
Reviewed On Google
All the staff was extremely helpful and friendly, Tenley is a wonderful therapist, she is very knowledgeable and did a great job motivating me during my recovery from knee surgery. I would highly recommend the Rehabilitation Institute of Michigan Sterling Heights Center.
Reviewed On Google
Tenley and Mia are the best both helped me a lot.I would recommend them to everyone.
Reviewed On Google
Amazing front desk staff. Tony, Becky, and Giuliana hands down are the best therapists on planet earth. I will continue to bring my mom for outpatient therapy at this location due to their hospitality towards patients and family members.
Reviewed On Google
Just called today(5/24/23) a 3 week waiting list! Are you kidding me? Terrible!!!! Oh how I wish Erin was still there!
Reviewed On Google
Mia worked with me after 2 reconstructive knee surgeries that resulted in mobility and movement induced pain issues. She was a professional and highly skilled trainer. Within weeks my pain level reduced and my mobility increased.
Reviewed On Google
Called to schedule an initial appointment, and was sent straight to voicemail. It has been four days, and no one has returned my message. I will go definitely go elsewhere.
Reviewed On Google
Horrible Customer Service. She took me off the waiting list because I was at work and couldn't call back. Her name is Jody. Complete disappointment with the receptionist.
Reviewed On Google
My therapist is Erin and she has been an angel in helping recover from my total knee replacement.. she is sweet but tough and ty thats what I like about her..The facility is very clean and has a very positive atmosphere. Will continue and refer people to this facility.
Reviewed On Google
I kept telling them my knee hurts with the exercise ( I haven’t had that pain before I started) she kept ignoring my complaints! Also I asked several times for the exercises to be shown more acupuncture because I wasn’t sure if i am doing them correctly and that was ignored as well ! Sometimes she will not even look at me when i was doing an exercise (myfirst try of a new exercise) I was very upset.. I didn’t mention that I don’t feel well.. but i was told “it is normal “ every single time!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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