Ankoor Soni's Online Review Report Card

Rude, can't do attitude..

I was under the care of Emily Chapin I have no car to get to the clinic on carpenter Rd I get Daniel oram and I had a heart attack was but on 5 medication I just saw him and I'm just had to call to find out how he discontinued my lipotor and not tell me. Iv been on that medication ever since I left the hospital. Last month he went up to 80 mg the 2nd time I saw him now he discontinued the medicine and did not say a word about it to me. I'm not trying to have another heart attack so to discontinued I don't think is a good idea I don't understand why he didn't just refill that as well

Do not use any of packard health they nearly cost me my life and are continuing to play around with it

The doctors are very helpful ,and make sure your well taken care of

This place was great until Grace Kelley left. She has taken care of me for years and then they gave me Daniel Oram instead. Daniel ended up taking me off of a medication I’ve been on for years cold turkey and then cranked up another one of my meds. For the past month I’ve been having constant internal tremors so I finally spent the money to get a psychiatrist and it turns out that my meds are cranked up four times what they should be. Daniel is nice but I just can’t go back here after this. I haven’t had control of my life for a month now. Update: I have tardive dyskinesia now.

Certified Insurance Specialist at Ypsi- a joke. She calls 10 minutes late and then dismisses my questions about additional healthcare insurance by saying "call the number on the back of your card". Wow - if I could get answers from that call, I wouldn't have called Packard Health Care CERTIFIED INSURANCE SPECIALIST. Dee, also continually argued w/ me about specific providers that actually don't take my insurance - argued. After I just went through the wringer w/ UofMI (specific dept) wouldn't take my insurance. In fact, nearly all providers don't take my insurance, hence my trying to get help w/ finding a decent supplemental plan. But, with Dee assigned to me upon my call to set up appt., I was absolutely, unequivocally unable to get any answer other than 'call the number on the back of your card'. PACKARD HEALTH CARE - save the money in wages and cushy benefit package and get rid of your CERTIFIED INSURANCE SPECIALIST DEPARTMENT.

Lately I have been going thru a-lot of things and The staff at Packard health- Ypsilanti have been nothing but supportive and attentive to my needs as a patient. Dr. Shah is awesome and has went the extra mile to make my experiences very pleasant. I am thankful for her and her team. She has had a resident doctor Grace with her the last two visits and I enjoyed her as well. I am very comfortable at packard health and I trust the staff to get things done is a timely manner for me. They are respectful and so understanding. Karen the RDN is very sweet and knowledgeable about small things you can do to change your eating habits. Thank you Packard health for going the extra mile!

Can never get hold of a nurse most times you walk in and the people literally look like they hate there job told these people I’m in pain from the meds they gave me but they say it’s not an emergency

The ladies that answer the phone are very rude and not very willing to help out. I called to make my son an appointment and received zero help instead they insisted on telling me he was not in there system. Not polite at all or helpful‼️ I wanted to give a lower rating but 1 was the lowest.

This is the worst place I have been to by far!! My medication was stolen from my home and I was told that I would have to wait until I made a appointment to get a new prescription and that would be a week and a half for a medication that I NEED everyday!!