Mark Cooks's Online Review Report Card

I was excited to visit this office because many people spoke very highly of Dr. Cooks. The location is a bit far from me but I was willing to travel for quality care.The staff is nice, courteous and professional. Dr. Cooks was cool until he asked me what I was in grad school for then made a joke about my major not making any money. He's entitled to his personal opinion about the field I'm in but I do not need to hear it, especially if you're going to be negative.I came in for a routine x-ray and cleaning. The next week I got a call to schedule the second part of a procedure I had no recollection of discussing during my visit. When I expressed confusion, the person on the phone kept telling me I just didn't remember, which was incorrect. I am not a person who would forget about a scheduled medical procedure. She said she'd double check and give me a call back. Later on she called and said she was incorrect.I'm sure this is something that is considered a normal part of operating a clinic but these two things happening after my first visit kind of turned me off to ever returning to this office.

Awesome dentist and staffs. I have been going there since high school, Dr. Cooks are always very patient and nice. My only complaint is that sometimes the wait time is a bit long! (That’s why it’s a 4 stars instead!)

Dr. Cooks’ is an excellent dentist. I’ve recommended him to numerous people. He’s very professional and attentive. Tasha, the hygienist, is one of the best I’ve had. She’s thorough with the cleanings and one of the nicest ladies I have met. Carol runs the office like a CEO. Excellent!! Two thumbs up

Great dentist, great staff

Dr. Cooks, Tasha, and Carolyn provide an incredible dental experience the whole way. From the moment you first walk in the door they are so kind and welcoming. With lots of experience to their names, I had no problem trusting their advice and recommendations. I just wish I found their office sooner!

I always have great visits with Dr. Cooks and his staff. Their hygienist, Tasha, is beyond outstanding. I always get welcomed with lots of smiles and warm greetings. I will highly recommend them for your dental care.

Best dentist's office ever! Have you been to a dentist before with warmed towels, neck pillows, or toothpaste flavors? I mean I would be happy with just how incredibly friendly and competent everyone in this office is but the spa-like treatment just puts it over the top! Highly recommend :-)

Very friendly, extremely thorough, short wait times. Best dentist I've been to

Dr. Cooks is a great dentist. He is experienced, professional, and practical. Though all dentists should have these traits, I’ve been to several other dentists in the Ann Arbor area that don’t have the experience (that’s key) or professionalism to do what’s needed and do it right the first time. I would and have recommended him to several friends.

Very warm and friendly atmosphere! I have been a patient for years. Great doctor and staff that does great work!!!