Trinity Health Iha Medical Group, Primary Care - Ann Arbor Campus's Online Review Report Card
Trinity Health Iha Medical Group, Primary Care - Ann Arbor Campus
3.2
Average Star Rating
18
Total Reviews
1
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Trinity Health Iha Medical Group, Primary Care - Ann Arbor Campus's Reviews
This is the worst doctor’s office I have ever been to. They have zero bedside manner and literally talk to you like you are a child. I came here last year and hated them but they are close to home so thought I would give another doctor here a try and she was worse than the first one!
I see Dr. Sullivan and he is a great dr , very kind and understanding and the staff is awesome and makes me feel welcome I highly recommend them
I started here as a patient very recently and I myself work for Trinity and know how burnt out all of us are in healthcare especially in primary based care. My PCP recently retired and she wasn’t bad- just referred everything out. I have seen Dr. Kevin Taylor and the PA Max, they are incredibly detailed and kind clinicians. I don’t really understand how people are having such poor experiences here.
I had a horrible experience with their staff and physician assistant. There were many people who were outright rude but one person stood out the most and her name was Christa. I spoke with her towards the end of my interaction and she was extremely rude, disrespectful, and hostile over the phone. I will be trying to connect with upper management regarding this as this is not how patients are to be treated. I will say the most kind, professional conversation I had was with Sunday. Update: I called and left a voicemail directly with Brooke, a manager on the team, but I have not heard anything back. I find it ironic given how there are signs about how verbal assaults from patients will not be tolerated and yet the verbal assaults I received from Christa was not cared about or addressed in any way.
I've just been informed that I've been dropped as a long term patient. I received no warning from my doctor when I visited in March, and received no notice, this is very unprofessional
I found the best Dr's here. Caring and thorough with my care. Dr. Burman is wonderful!!
This is a horrible service provider with bad customer service that will cost you money for what should be covered by your insurance. There is a very good chance you will be left holding the bag paying for standard annual checkup blood work that is covered by your insurance plan because they won't correct their medical billing errors. Apparently their average stars is 3.2 so that's not good. Never going back there.
Dr. Daniel Jeung is a very nice doctor, will listen to my issues and request. Kim who usually take my call for refill is very accomodating. The guy at check out though need a refreshing course on customer servicing.
I was a patient here for 4 years. Dr.Kutas is will not listen to anything you have to say. She will not partner with you, she will dictate to you your medical issues. 3 different times I was trying to get a diagnosis for VERY serious issues. Instead I had to go to different specialists to find my answers. And 2 different Dr.s treated me for 2 very DIFFERENT problems. One blood test could have easily of shown the problem.If I would have listened to her diagnosis and all the brush off. I would be still in the agonizing pain. Let's not forget to mention the hour or more late She is to her patients appointments and the RUDE staff. So, if you value your health. Do not waste your time.
Terrible service. I spend 20 minutes on hold everytime I call if I can even get through.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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