Chu Vision Institute's Online Review Report Card
Chu Vision Institute
4.9
Average Star Rating
1332
Total Reviews
157
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Chu Vision received 95.9% positive feedback, with patients praising the doctors' professionalism, knowledge, and the friendly staff. However, 4.1% of the feedback was negative, primarily citing scheduling issues and billing concerns. Overall, the practice offers excellent care but could improve administrative efficiency.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Chu Vision Institute's Reviews
Dr Chu and the whole staff are wonderful.Very friendly and precise.They take great care of you!!!
Reviewed On Google
The office looks like mass chaos but works likes a well-oiled machine. Every person is very friendly and professional, and they do their job very well. I am very pleased at my outcome from the cataract surgery.
Reviewed On Google
Very happy with the outcome of my cataract surgery beyond what I expected well trained technicians and people with people skills. I highly recommend Chu vision institute!
Reviewed On Facebook
Professional and thorough examination. My doctor was clearly interested in my concerns and how he could help me. I highly recommend Chu Vision to everyone. Thank You for fantastic eye care.
Reviewed On Google
The staff was very friendly, warm and professional. They truly care about their patients!
Reviewed On Google
Dr Chu and his team are so nice and helpful. The first time I went to the office I didn't know what to expect. I had an eye test like no other I have ever had. The young man I had talked and listened. The second time my eyes were measured that gal answered all my questions so I could understand. We laughed and just had fun. The gals at the surgery center were also very caring and helpful. I am in the middle of my healing right now knowing if I have any questions I just need to call. I thank Dr Chu and his team very much, and I will see them again in three weeks.
Reviewed On Google
I would like to give a positive review for Chu Vision Institute. They were very professional every step of the way. I had Laser Eye Surgery and it went smoothly every step of the way. I would highly recommend Chu Vision to anyone! Thank you for helping me, everything was easy! Also they all were very nice every step of the way!
Reviewed On Google
I’m 2 weeks since cataract surgery! I don’t know anything Chu Vision could do better. Fantastic experience. Great, helpful, friendly staff…that remembers your name!!!! You are not just a number. I highly recommend Chu Eye. Thank you!
Reviewed On Google
Totally amazing. I’ve never seen such an amazing team work so perfectly together. Very professional and caring team. I would recommend the awesome CHU team to anyone who needs eye care.
Reviewed On Google
I recently had cataract surgery in both eyes. From initial consultation to post-op visit the experience was everything it should have been plus more. On my first appointment I had a comprehensive eye exam and then met with Dr. Heckman. She explained everything and reviewed my options, answering all questions to my satisfaction. I returned for additional testing as I opted to go with the Light Adjustable Lens. I then had my surgeries, one week apart with one-day post op visits. At every visit, staff introduced themselves, I was greeted with a smile and called by my preferred name. Everything was explained, from billing, pre-op instructions, what to expect with the surgery itself, post-op instructions and follow up care- there were no surprises. Printed instructions were provided and pertinent reminders sent via text. The printed post-op eye drop sheet- fantastic! Though I know they are incredibly busy, both Dr. Chu and Dr. Heckman did not ever seem rushed or impatient, I was given their full attention at every encounter and made sure my questions were answered. I had the opportunity to accompany my husband to his visits and cataract surgeries with both Dr. Chu and Dr. Heckman over the last several years (he is very satisfied with his results). In talking with both of them, during his visits and my own, their passion for their work is evident. Dr. Chu remains on the cutting edge with the most up to date equipment and techniques while continuing to look to the future. When it came to choosing who I would see for my cataracts, there was no doubt in my mind it would be Dr. Chu and Dr. Heckman. Thank you Dr. Chu, Dr. Heckman, and to your entire team!
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
