Christie Heikes's Online Review Report Card

Horrible patient experience with this doctor and her team. Dismissive, no introduction or any sort of patient-trust established. Patient was in excruciating pain when directing her aide to do a jarring (first big change in care with a massive injury) task while doctor rattled on prognosis, fully aware that the patient was not able to process information. Left as quickly as possible, as soon as “her job was done,” and did not care to fully answer questions or explain prognosis when asked, and said “aides can answer questions” and they couldn’t. Said they would ask doctor and get back to this patient. Never did. Called with follow up questions twice, an aide called me back once and said they couldn’t answer my questions. Disappointing, painful, and borderline negligent experience. Glad I found another surgeon.

Dr. Heikes was awesome. She did a complete work up and spent time discussing treatment options. Knowledgeable and compassionate.

My opinion of Dr. Heikes has dropped. I chose her for her caring and compassion. I gave her a stellar review in 2019 but 3+ months post surgery, care dropped. Pain in my surgical knee is persistent. A virtual visit in April 2020 left me frustrated. I was told I was working too hard and not sitting around playing cards (I was 56 teaching cycle, yoga and weight lifting classes). I found coordination of care between PT and surgeon does not exist. In August 2021 an in person visit with Dr. Heikes took place. She stated her work was "beauteous". Acknowledgement of my discomfort was stated as my not working hard enough and getting older; making it harder to build muscle. Never once asked what I was doing or did a hands on assessment. It's true am older, but I'm actually stronger. Had an assessment with a different provider. His findings - laxity in the joint & scar tissue behind the knee. His recommendation - see original surgeon, PT, revision. UGH! PT will be done outside of TCO!

Wish I could give zero stars. Tore my ACL when I was 25 years-old, and Dr. Heikes “reconstructed” it. Two years later, I was diagnosed with osteoarthritis. I no longer can compete as a long distance runner, which has been my passion and outlet my whole life. You’re not supposed to get osteoarthritis when you’re only 27 years-old. It’s ruined my life. I wish I would’ve gone to an actual legitimate knee surgeon who wouldn’t have screwed up my knee and everything else.

Wish I could give zero stars. Tore my ACL when I was 25 years-old, and Dr. Heikes “reconstructed” it. Two years later, I was diagnosed with osteoarthritis. I no longer can compete as a long distance runner, which has been my passion and outlet my whole life. You’re not supposed to get osteoarthritis when you’re only 27 years-old. It’s ruined my life. I wish I would’ve gone to an actual legitimate knee surgeon who wouldn’t have screwed up my knee and everything else.

Dr Heikes was great! Smart, efficient, friendly, knowledgeable! Everything you want in a doctor! I was lucky to get to see her!

Dr. Heikes had energy, empathy, was interested in me and really keyed in on what was needed. Could have spent an hour with her. I really trust her. Her PA, Megan is incredible too. Highly recommend them.

Dr Heikes is someone who I have complete trust in, and that is very important to me. There is no doubt she knows what she is doing, but better yet it feels like she knows why she is doing it. Her calm and knowledgable approach puts me at ease and helps find me a way back to playing again. Doc is the best!

I am very skeptical of doctors, I find Dr. Heikes very trustworthy, she does care about her patients. I am old and slow, Christie is young and efficient. I need to learn how to ask my doctors to slow down when treating me. Then I am a happy patient.

I had a remarkable experience at Twin Cities Orthopedics getting wonderful treatment from all the staff. Specially, my visit with Dr Christie Heikes was most satisfying. She expertly examined and skillfully diagnosed my knee problems. She clearly explained to me the disease and laid out a treatment plan. Very professional , courteous and empathetic. Very impressed with her high degree of knowledge, experience and great credentials as a top notch orthopedic surgeon in the twin cities areas. Many Thanks.