Pinnacle Dermatology Edina 7373 France Ave's Online Review Report Card

Great service and knowledgeable staff! Jen is amazing!

I had an IPL treatment. Jen explained everything she was going to do, and told me what to expect during treatment and after care. I can call her or email with any questions. Very nice staff!

They are very nice and patient .Jennifer is amazing with my facials I've seen her for years and Jill front desk treats you like we known each other forever..Very Happy customer here.

So lovely to see Jill first time she done very good job. Thank you very much Jill. Looking forward to seeing you again

Always the best. I had clustres of spider veins on my face and years ago they got rid of all of them in 3 laser treatments. Now I go back every few years for minor touch ups and the total costs then and now are quite reasonable.The staff is very polite and knowledgeable and they will value you as a client.

I really like Kari Hegg, my provider but I have left a message on nurses line last week and just talked to Dupixent to see status of my prior authorization and they said they have faxed twice for clarification for the prescription and not received a response. I am frustrated with patient portal - I literally NEVER get a response by email from anybody and don’t even know where email goes to and don’t like that I don’t know if Im actually talking to someone in Edina when I call. Im calling tomorrow but if I don’t feel like I have much success or response I am probably going to go elsewhere because I feel like their overall company flow and accessibility needs vast improvement. I am rarely the “I’d like to speak to a manager” type but they have been a rather difficult company to navigate

Great care and made me very comnfortable.

I had laser hair treatment with Jill at the Spa. There was a small scheduling hiccup which they all handled wonderfully and with class. The treatment with Jill is always pleasant - she is a fun conversationalist and is very knowledgeable. Highly reccommend!

I've been going to Dr. Carney for over 20 years and he's amazing! I wouldn't go to any other dermatologist. He's so nice and caring and recently went above and beyond for me when I needed a prescription on a Saturday! He really takes his time with his patients and genuinely cares about them. I'm so grateful I found him!

I have been going to Pinnacle Dermatology (formerly Skin Speaks) for almost 15 years. Every aesthetician I've worked with over the years has been amazing. They are very proficient, knowledgeable, professional and informative. I always feel as though I am their favorite client and have their undivided attention every time I'm there.I have never been disappointed by a service (I've had a lot!), and I love their skin care products. It is so helpful to have someone that knows my skin help me with my daily skin care regime. I love the annual "Skin Bash" event and I buy all my big treatments at that time since they are discounted.Over the years I have referred many of my friends and family to Pinnacle Dermatology, specifically the spa at the Edina location. I currently work with Jennifer and she is amazing. I recently took my husband in to see her for a sunspot treatment and he was blown away by what he learned and the service he received.I also see Angie (the PA) at the Dermatology clinic in Burnsville for my annual skin check. She is thorough, attentive and always has great suggestions for me.I highly recommend Pinnacle Dermatology!

Its pretty sad when you stop in for 2 short quick visits and it costs you $1,124 after insurance for and they dont even solve the rash problem that was the main concern.... This was not an ER visit... It was just standard dermatology.... I will not be back ever.

As this was my first time having this skin treatment, I was a bit nervous. Jennifer did an excellent job explaining the procedure before as well as during it. That really helped my confidence in her skills and reassured me that I was in good hands. I would definitely recommend Pinnacle Dermatology.

I work in healthcare and My experience was one of the best clinical experiences I’ve ever had. The clinic is beautiful, inviting and even the lighting was perfect. All the little things add up to make a patients experience well rounded. The receptionist was kind and efficient. My nurse was very friendly and my PA was patient and thorough. I’ve had one other dermatology experience at a different clinic and was never more disappointed. My experience here was the complete opposite and I will always return for their services.

Awesome experience at Pinnacle Dermatology in Edina! Wonderful service and I’d recommend to all my friends and family :)

Visited Dr. P. Carney because of referral from friend. Very, very disappointed. Got stitches after a removal of mole-like growth. Stitches were poorly done, leaving a little gap in the middle of the wound, which got infected and had to take antibiotics. When stitches removed, the wound not fully closed. Was very concerned but nurse very nonchalant and just sent me home. Wound came fully apart the next day, called nurse, and she said to book an appointment online to come in. Went to a different doctor at another Pinnacle location, and she said the hole too big and susceptible to infection and had to REDO the whole entire procedure by re-cauterizing the wound site and then stitching it again. To top it all off, they charged me TWICE the amount to fix it than the original surgery and charged me extra for coming in post-surgery, so bill is three times more than expected. This whole experience has been super stressful and I regret ever going and getting it done.If you need stitches of any kind, would strongly recommend that you go to the Pinnacle location in Crystal.

Went to the spa and had the best experience. They were welcoming, kind, thoughtful and caring! I’d recommend to anyone!

Front desk staff is very helpful and responsive. Andrea is a very skilled and extremely knowledgeable injectionist. Her personality instantly puts you at ease.

Jennifer Villegas is hospitable, detailed and fun. Always on time, detailed and enjoy my experience everytime.

Andrea Lucas, RN injector, was absolutely wonderful! Highly recommend for cosmetics, she was very thorough and explained everything since this was my first time having any cosmetic procedure.

So disappointed in my microblading this year. Two months after healing, brows look terrible. Well shaped but for $1,500 I did not expect to still have to pencil them in. Healing process faded more than half of the microblading and now they're patch-y. For several hundred dollars more I can have them "touched up", which I'm told only lasts 18 months. And with gray hairs coming in I still need to tint them. I believe I was mildly warned about all of this I just didn't realize it would be such a failure. So if you have graying brows that are thinning, you're still going to be dinking with your brows. Just full disclosure if you're considering it. Otherwise very professional staff. And as far as dermatology, I'd give Dr Carney 5 stars. He may not have the best bedside manner, but in my experience, he's really talented, and that's what's important to me. *****Update Jan 6, no one contacted me from Pinnacle but am happy with brow experts at Cole's.