North Memorial Ambulatory Surgery Center Of Maple Grove's Online Review Report Card
North Memorial Ambulatory Surgery Center Of Maple Grove
4.5
Average Star Rating
29
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
North Memorial Ambulatory Surgery Center received 100% positive feedback, with patients praising the professionalism, kindness, and caring nature of the staff. However, 0% of the feedback was negative, primarily citing poor billing practices and lack of follow-up. Overall, the center is appreciated for its exceptional care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Google
List of North Memorial Ambulatory Surgery Center Of Maple Grove's Reviews
I feel it's hard to write a review on the North Memorial Ambulatory Surgery Center because I was asleep for most of it! . When we arrived they were fairly busy. They took out name so we wouldn't have to stand there waiting. We were called up and processed quickly. I was called back immediately. I was very anxious and the staff recognized it and helped calm my nerves. I met with all that were going to be involved with the surgery. I walked into the operating room and got very nervous. The nurses were able to talk to me and keep me calm. Now this is about the time everything becomes a blur. The next thing I remember is speaking to a nurse and her moving me to another room. When I got to the room they went and got my fiancé. They got me water, juice and crackers. They made sure I was able to move around to move around. They went over all discharge papers with my fiancé. They got me loaded into the car. One the best features is they were able to keep my fiancé update while the procedure was taking place.
Reviewed On Yelp
I am an RN at MGH hospital next door and I have very high expectations when I myself am faced with medical needs. I had surgery today and the care I received was excellent. The education and information I received was clear and easy to understand, the staff were above and beyond proficient and caring. Thank you to all involved in my care today!
Reviewed On Facebook
Very nice and amazing people. Made sure my pain was under control and helped me in anyway possible. Ver kind and caring nurses and doctors. Dr Martini is one of the best and kindest OBYN doctor that I have.
Reviewed On Facebook
My daughter had surgery yesterday and the nurses, anastigilogist sniffs her surgeon did a wonderful job making sure they controlled her pain well and had such a great need aside manner! Thank you for taking such great care of my daughter!
Reviewed On Facebook
Everyone made me feel very comfortable and at ease. I would recommend this place to anyone that is having surgery.
Reviewed On Facebook
I've had three surgeries at the Ambulatory Center and each time I have received fantastic care. The nursing staff are so kind and nice. The Anesthesiologist staff are wonderful, never felt anything during the procedures. Would recommend to friends and family.
Reviewed On Facebook
I have NEVER had such great care from the whole staff!!! Doctors, nurses, aast. Nurse even food service!!! I was a name, a person not a number. Huge THANK YOU to Dr. Fisher, pre-op nurse Alicia, Jenna recovery rm. Nurse said the nurse who always was so kind, told me exactly what was happening and a smile on her face, Sheila!!!! Thank you all so very much!!!
Reviewed On Facebook
Billing is HORRIBLE. You leave a message and they do not bother to call you back...then send your claim to a collector. A VERY BAD BUSINESS PRACTICE. the surgery and service specific to my surgery was great. But need an over haul of their billing office and practices. They could first start with calling their customers back....which would be a huge improvement. It's really too bad that the doctors, nurses, and staff work their tails off only to have these billing people ruin it for the center.
Reviewed On Yelp
Everyone at this center was so so very nice. I had 3 different nurses post op, all of whom were very friendly, answered my questions, gave me time to ask questions!! I was there as a hit. As I prepared to get
Reviewed On Facebook
The people that work here are wonderful! I was treated with respect and dignity!
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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